Robert Cook

Experienced partnerships and business development professional with over 20 years' experience across healthcare, energy and financial services. Proven track record of building trusted relationships with Local Authorities, NHS organisations, commissioners and key stakeholders, supporting service growth and developing long-term partnerships in complex, regulated environments. Known for a calm, collaborative and pragmatic approach, with the ability to build credibility quickly, understand different stakeholder needs and bring people together around shared objectives.

Experienced in partnership development, stakeholder engagement, service mobilisation and cross-functional working, with a strong understanding of referral-led services and the importance of delivering positive outcomes for both partners and the people they support.

Business Development Officer at Resicare Alliance Ltd (2026-01 – 2026-05)

Appointed to support growth through development of referral relationships and improved occupancy.

• Currently onboarding, mapping referral pathways, CRM processes and priority geographies
• Working closely with senior stakeholders to align business development activity with operational and quality requirements

Business Development Officer at SENAD Group Ltd (2022-07 – 2025-12)

• Secured new business in complex needs care across Supported Living, Homecare, and Adult Residential portfolios
• Built strong partnerships with Local Authorities, Health services, private commissioners, and housing associations
• Assessed referrals and onboarded clients, ensuring staff training, compliance, and service readiness
• Led all tender submissions, uplift negotiations, and ongoing contract compliance
• Collaborated with marketing team to enhance visibility and generate leads
• Delivered £5m in new annual revenue across three years

Mobile Health Study Worker at IQVIA Ltd (2020-10 – 2022-07)

Conducted swab and blood testing for the ONS COVID Infection Survey.

Business Manager at Challoner Wealth Management (St. James's Place) (2018-07 – 2020-10)

• Supported principal adviser with financial administration, prospecting, and compliance
• Gained RQF Level 4 Diploma in Regulated Financial Planning

Business Development Manager at Utility Team Ltd (2017-01 – 2017-11)

• Developed national client base for energy procurement and monitoring services
• Retained and upsold services across I&C and SME sectors

Energy Consultant at FEC Energy Ltd (2009-11 – 2016-12)

• Managed major accounts, negotiated energy contracts (fixed & flex), and provided bill validation
• Attended 12-month Sandler sales training programme

Operations Manager at Sun Communications UK Ltd (2007-01 – 2008-12)

Office Manager at Meadow Quality Ltd (2007-01 – 2007-12)

Credit Controller at Calor Gas (2006-01 – 2007-12)

Operations Manager & Co. Secretary at Newsnow.co.uk (2001-01 – 2005-12)

Joint Owner at RDC Building & Maintenance (1994-01 – 2001-12)

Telemarketing & Sales at Merit Direct (1988-01 – 1990-12)

Diploma in Regulated Financial Planning (RQF Level 4) – Chartered Insurance Institute

BA (Hons) in Communication & Information Media – University of Lancaster

A-Levels in Philosophy, English Language, Sociology – Trinity School, Leamington Spa