Robert Edwards

I am a highly dedicated, motivated and dependable, with over five years of experience in customer-facing and hands-on roles, including retail, manual labor, and service industries. Adept at delivering exceptional customer service in fast-paced environments, with a proven ability to handle multiple tasks efficiently. Able to maintaining high standards of cleanliness, organization, and attention to detail, ensuring a positive experience for customers and colleagues alike.

Demonstrated strong communication and problem-solving skills, coupled with a strong work ethic and reliability. Seeking to apply my versatile skill set and enthusiasm for contributing to team success in a dynamic and growth-focused role.

Window CLEANER - R.E WINDOW CLEANING COMPANY

(2018-04 - 2020-01)

Delivered exceptional window cleaning services to both residential and commercial clients, consistently ensuring streak-free results and boosting client satisfaction and client referrals. Managed a high volume of jobs, efficiently completing up to tasks through the day while adhering to tight schedules and maintaining the highest standards of quality. Maintained equipment and tools in top condition, minimizing downtime and ensuring that all work was completed safely and to a high standard, improving overall operational efficiency.

sales assisant - Cardfactory

(2019-10 - 2021-02)

I delivered exceptional customer service, guiding customers through their purchases and offering tailored product recommendations, which directly contributed to higher customer satisfaction and loyalty. Outperformed expectations in monthly store league rankings, consistently ranking among the top performers in the area, and was selected from a pool of five Christmas temp candidates to transition into a permanent role. I helped drive sales growth during key seasons (e.g., Christmas and Valentine's Day), playing a pivotal role in boosting store revenue through targeted promotions with optimized store displays and maintained well-stocked shelves, enhancing product visibility and resulting in an increase in sales of high-margin items.

hot food/deli - Morrisons

(2021-05 - 2022-09)

Delivered exceptional customer service by assisting customers with deli product selections and preparing custom orders, leading to increased customer satisfaction and repeat business. I had to collaborated effectively with bakery and butchery departments, coordinating product availability and streamlining order processes, which enhanced workflow efficiency and improved overall customer satisfaction. Consistently exceeded performance expectations by working efficiently in a fast-paced environment, preparing high-quality deli items while maintaining operational standards.

Whilst

Maintaining a clean, organized work environment while adhering to Food Safety Act and HACCP guidelines, ensuring safe food handling, temperature control, and hygiene practices that kept both customers and staff safe. Furthermore, optimized stock management by ensuring fresh items were always available and reducing stockouts by 30% during peak periods, adjusting stock levels as business approached closing time to meet demand.

illustration - University of Portsmouth (2022-09 - 2025-05)

A levels - Abingdon/witney college (2019 - 2022)

GCSE - aBINGDON/WITNEY COLLEGE (2017 - 2019)