Head of Program Management at Free2move eSolutions, a Stellantis brand (2022-04 – Present)
- North America: Orchestrated enterprise-wide EVSE/BESS infrastructure deployment and electrification strategy and implementation.
- Large-Scale Network Integration: Directed infrastructure readiness and operational alignment across 1,200+ dealerships to accelerate regional EV adoption.
- Strategic Organizational Leadership: Led a team of cross-functional members across Business Development, Operations, Marketing, and Project Management divisions to build scalable, multiunit electrification programs.
- Executed product strategies for charging solutions, ensuring OEM compliance and dealer engagement.
- Digital eCommerce and Learning: Spearheaded the development of digital marketing and education platforms, driving measurable consumer and dealer engagement.
- Industry Influence & Partnerships: Functioned as Executive SME for clean energy initiatives, securing high-value partnerships and representing the brand via key shows and events.
- Directed collaboration among engineering, program management, supply chain, and finance functions to support the successful implementation of business strategies.
North America Mopar After Sales Launch Program Manager at Mopar (2017-10 – 2022-04)
- Led cross-functional engineering and operations teams across 17+ vehicle programs, achieving 95%+ KPI delivery and ensuring launch readiness across North American markets.
- Directed and developed a 75+ member cross-functional team, strengthening program execution, operational efficiency, and on-time vehicle launch performance.
- Integrated serviceability and accessory strategy early in vehicle development, reducing warranty and repair costs by 25% while improving lifecycle performance.
- Implemented customer experience and service integration initiatives, enhancing brand loyalty and post-launch product performance across multiple engineering vehicle platforms.
- Translated complex program milestones and performance data into executive-level reporting frameworks, enabling strategic decision-making and operational alignment.
- Implemented customer experience and serviceability enhancements during development, strengthening product usability and contributing to improved brand loyalty and post-launch customer satisfaction.
Global Vehicle Development Program Manager at Fiat Chrysler US, LLC (2012-06 – 2017-10)
- Led the end-to-end development lifecycle of the all-new 2018 Jeep Wrangler program, coordinating cross-functional teams across engineering, manufacturing, and operations to deliver a major global vehicle launch on schedule.
- Directed 3,000+ program KPIs and performance metrics, implementing structured governance and milestone tracking systems that ensured consistent delivery against strategic launch objectives.
- Orchestrated collaboration across product development, supply chain, and manufacturing teams to align program deliverables, mitigate risks, and maintain launch readiness across multiple workstreams.
- Translated complex engineering and operational data into executive-level status reporting and decision frameworks, enabling senior leadership to make timely program and investment decisions.
