Healthcare Assistant
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Compassionate & professional Healthcare assistant with a proven record of 10 years of delivering care in a variety of healthcare settings & environments such as residential homes, care homes and home bases. I have a strong commitment to upholding the dignity and wellbeing of all individuals being highly skilled in managing responsibilities under pressure with professionalism in order to meet all tailored aspects of physical, mental, nutritional, and emotional wellbeing needs. By combining empathetic listening with effective problem-solving, I contribute positively to any environment.
Self – funded phlebotomy training and competence in order to expand my clinical skills and support patient services. Highly confident in working in multidisciplinary teams in fast-paced environments whilst maintaining professionalism, safety and support for patient and staff.
Healthcare Assistant (HCA) - Quality life
(2018-01 - 2026-01)
Provided comprehensive support to clients with all aspects of daily living tasks, including personal care and companionship. Working on a one-week-on, one-week-off live-in rota to ensure continuity and consistency of care.
Key responsibilities included observations and recording of blood pressure, blood sugar levels, catheter care, administering insulin application injection, catheter care, preparing and administering medication, cooking fresh meals, coordinating health and professional appointments, maintenance and overall upkeep and safety of the home. Some individuals suffered with mental health problems as well as a physical diagnosis such as anxiety and depression. Active and objective listening, support with daily routine to promote positive habits, and low-pressure check ins were a mandatory priority to provide a source of reliability, support, and a comfortable environment.
Compliance & Auditing officer - Family Care Agency
(2016-01 - 2018-01)
Developed and created person-centered care plans based on clients' daily care needs. Creating care plans & MAR charts, data entry, conducting interviews for prospective employees, ensuring compliance by obtaining all required employment documentation, carrying out DBS checks and reference verifications, coordinated mandatory training whilst ensuring all individuals and documents are within compliance of the CQC.
Relief supervisor - Admiral casino
(2024-01 - 2025-01)
The main duties of this role were to operate game equipment, ensuring safe and fair play while monitoring gambling activities are within the rules and regulations. Data entry, daily reports, cash handling, verifying large amounts from safe to customer and to the bank. Machine refills, training the new staff and reviewing CCTV footage.
Customers were served drinks & snacks whilst any aggressive or violent would results in a ban from the casino, observation of behaviour was a vital requirement for the safety of staff and other customers.
Recruitment consultant - Big bear recruitment
(2015-01 - 2016-01)
Responsible for sourcing Registered General Nurses (RGN) and Registered Mental Health Nurses (RMN) for roles across the healthcare sector, including care homes, hospitals, and residential settings. Daily duties include interviewing candidates, assessing their skills and experience, and matching them to suitable vacancies that align with their professional background.
Front-desk - Holiday inn
(2015-01 - 2016-01)
Delivered a high standard of front-desk service by welcoming guests and managing efficient check-in and check-out processes. Handled reservations, room allocations, and payment transactions while providing accurate information on hotel amenities and local attractions. Responded to guest enquiries and resolved concerns professionally, liaised with housekeeping and maintenance teams to ensure guest satisfaction, and maintained accurate records and reports.
English language - Babington Community College
English literature - Babington Community College
Level 2 - Maths - Babington Community College
Level 2 - ICT - Babington Community College
Religious Studies - Babington Community College
PASS - Sciences – Biology/Chemistry/Physics - Babington Community College
Competent - Phlebotomy & Venipuncture - Juniper training
Level 2 - Physical, Social, Health Education - Centre for Medical sciences & research
Level 2 - Health & social care NVQ - Whites training
BSc - PSYCHOLOGY with counselling & mental health - Arden University