FACILITIES MANAGER - Samsung Cambridge Solution Centre
(2012-10)
- Lead facilities projects from initial planning and coordination through to completion, ensuring delivery to agreed timescales.
- Manage refurbishment, fit-out, building services and infrastructure projects.
- Coordinate contractors, specialist suppliers and internal stakeholders throughout project delivery.
- Prioritise and coordinate maintenance and project requirements based on operational risk and business needs.
- Manage facilities budgets and expenditure, identifying opportunities for cost reduction and improved value.
- Develop and monitor annual facilities budgets in conjunction with Finance and senior management.
- Manage contractor and supplier relationships, obtaining quotations and ensuring services represent appropriate value and quality.
- Manage reactive and planned maintenance of building M&E systems.
- Respond to building and system emergencies, coordinating appropriate contractors and remedial works.
- Investigate facilities and building-services issues and develop solutions to minimise downtime and operational impact.
- Oversee maintenance activities, ensuring work is completed safely, efficiently and to the required standard.
- Source and manage contractors and suppliers covering maintenance, cleaning, waste, fit-out, security and other facilities services.
- Act as the key site contact for contractors and service providers.
- Monitor contractor performance, quality, safety and delivery against agreed requirements.
- Conduct risk assessments and implement appropriate control measures.
- Coordinate health & safety training, including First Aid, Fire Marshals and Manual Handling.
- Carry out regular health & safety and security audits and follow up on identified remedial actions.
- Monitor contractor activities to ensure compliance with site health & safety requirements.
- Deliver employee inductions and awareness of workplace health & safety.
- Working knowledge of COSHH and ensuring chemical safety on site.
- Manage day-to-day facilities and cleaning operations to maintain a safe, professional and effective working environment.
- Monitor building security systems including CCTV and access control.
- Work closely with senior management and business leadership to deliver operational requirements and facilities projects.
- Resolve any identified facilities issues quickly and effectively to the satisfaction of stakeholders.
FACILITIES ASSISTANT - Cambridge Silicon Radio
(2006-03 - 2012-10)
- Managed two maintenance staff and two reception staff.
- Supported facilities operations across four buildings.
- Managed building maintenance services and PPE requirements.
- Coordinated reactive and planned maintenance of site M&E services.
- Supported and managed large-scale site projects.
- Coordinated office moves and associated facilities requirements.
- Supported and involved with ISO 18001 and ISO 14001 audits.
OFFICE FACILITIES MANAGER - Ministry of Sound
(2001-03 - 2006-03)
- Managed maintenance and cleaning staff across club and office facilities.
- Managed reception and security staff within office operations.
- Managed site refurbishment and facilities projects.
- Managed workplace refreshments and associated services.
ADMINISTRATIVE OFFICER - Metropolitan Police Service
(1991-05 - 2001-05)
Progressed through a range of administrative roles over a 10-year career, beginning as a Correspondence Clerk and progressing to Administrative Officer, working with Traffic related court cases and worked as an Assistant Intelligence analyst in the Crime unit.
