Rohith Sundar

Friendly and customer-focused professional with hands-on experience in retail store operations, customer service, stock management, and inventory control. Skilled at delivering excellent customer experiences, replenishing stock, processing deliveries, maintaining accurate records, and working efficiently in fast-paced environments. A reliable team player with strong communication, organisational, and problem-solving skills, committed to providing outstanding service while ensuring high retail standards.

Recently completed an MSc in Business Analytics at the University of Essex and has full right to work in the UK.

Duty Supervisor - Sterling Petroleum Ltd - Somerset, United Kingdom

(2026-01)

• Managed daily store operations, ensuring smooth workflow and effective team coordination
• Handled cash transactions and financial reconciliation with 100% accuracy
• Managed daily operations and supervised team performance in a fast-paced retail environment
• Handled 20+ customer interactions daily, improving customer satisfaction and repeat business
• Promoted products and upsold services, contributing to increased in-store revenue
• Maintained accurate fuel stock reconciliation and financial records with 100% accuracy
• Ensured smooth operations during peak hours through effective coordination and problem-solving

Business Development Intern - Blackmont Consulting - London

(2025-08 - 2025-10)

• Supported client communication by handling enquiries and providing timely updates throughout project processes.
• Generated and managed B2B leads using Salesforce and HubSpot, supporting sales pipeline growth
• Conducted client outreach via email and follow-ups, improving engagement and conversion rates
• Identified and researched potential prospects to support business expansion initiatives
• Collaborated with internal teams to ensure timely delivery of client requirements
• Tracked KPIs and prepared sales reports to support data-driven decision-making
• Streamlined reporting processes, improving operational efficiency

Business Development Executive - Acsass Info Tech - Chennai

(2022-08 - 2024-12)

• Supported sales operations by managing CRM systems (Salesforce, HubSpot) and maintaining accurate customer data
• Engaged with clients to handle queries and support relationship management in B2B environments
• Supported client outreach and communication, handling enquiries and maintaining relationships
• Assisted in preparing business proposals and documentation with high accuracy
• Maintained CRM records and ensured structured tracking of leads and opportunities
• Conducted follow-ups with prospects to support pipeline development
• Coordinated with internal teams to ensure smooth project delivery

MSc - Business Analytics - University of Essex (2025 - 2026)

BTech - Civil Engineering - SRM University (2018 - 2022)