Friendly and professional receptionist with proven front-of-house experience in busy, customer-focused environments
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Friendly and professional receptionist with proven front-of-house experience in busy, customer-focused environments. Confident handling guests, bookings, payments, and enquiries while delivering a warm, efficient service. Known for strong organisation, clear communication, and creating positive first impressions.
Receptionist - Greenwich Leisure Limited (GLL) - London
(2020-07 - 2023-07)
Welcomed members and visitors, managing front desk operations in a high-footfall leisure centre. Handled bookings, enquiries, and payments while maintaining a professional and friendly environment. Managed internal systems, paperwork, and communications to ensure smooth daily operations. Resolved customer issues calmly and efficiently, always prioritising service quality and safety procedures.
Client Services Assistant (Sales) - Selfridges - London
Delivered high-level customer service within a premium retail environment, supporting clients with enquiries, purchases, and payments. Built strong rapport with customers, handled transactions accurately, and maintained a polished, front-of-house presence aligned with brand standards.
Level 3 Executive Admin & PA Certification - Staff Skills Academy
GCSEs - English & Maths - St Mary Magdalene Academy
