Rosando Official

Organised professional with a focus on administrative support and office management. Capable of streamlining office operations and enhancing productivity through strong organisational and communication skills. Committed to maintaining a well-coordinated and efficient work environment.

Office Assistant - A La Carte Recruitment - LEICESTER, Leicestershire

(2023-05 - 2025-01)

• Administrative support: Answering phones, responding to emails, handling correspondence, scheduling meetings, and maintaining calendars.
• Document management: filing, copying, scanning, and preparing reports or presentations.
• Office organisation: Ordering and managing supplies, keeping workspaces neat, and coordinating office maintenance.
• Reception duties: Greeting visitors, directing them to the right person, and representing the company in a professional manner.
• Data entry: Updating databases, spreadsheets, and records accurately.
• Support to staff/management: Assisting with travel arrangements, expense reports, and special projects.

Customer Service Representative - O2 - LEICESTER, Leicestershire

(2022-03 - 2023-02)

• Delivered exceptional customer support by resolving issues swiftly, and ensuring satisfaction.
• Managed high volumes of customer enquiries with professionalism to uphold the company image.
• Fostered strong customer relationships through personalised service, and proactive follow-up.
• Achieved recognition for consistently surpassing customer satisfaction targets, and receiving positive feedback.

NVQ Level 2 - Business and Entrepreneurship - London College of Contemporary Arts (2024-01 - 2025-01)