Roseleen Narayanasinty

Senior Test Analyst with 6+ years of experience delivering high‑quality software and hardware solutions through manual testing, UAT, and QA across banking, e‑commerce, charity, and UK government sectors. Proven ability to design and execute comprehensive test plans, identify critical defects, and ensure secure, seamless user experiences. Skilled in functional and regression testing, hardware validation, biometric verification, defect lifecycle management, and stakeholder communication.

Adept in Agile, Kanban, and Waterfall environments, leveraging SQL, JIRA, TestRail, and Azure DevOps to maintain accuracy and efficiency. ISTQB certified, with a strong commitment to continuous improvement and delivering robust, user‑focused applications.

Senior QA Analyst at Scale Factory (Ten10) (2026-05 – 2026-07)

I have participated in few releases by executing functional testing on hardware components to ensure compliance with Home Office security and performance standards.

• Conducted biometric verification testing including facial recognition accuracy, MRZ reading, chip authentication, and error‑handling scenarios.
• Delivered TCR (Test Completion Report), TRR (Test Readiness Review), and TP (Test Plan) documentation aligned with Home Office QA standards.

QA Analyst at AgeUK (2023-03 – 2026-04)

• Lead testing for Age UK's Volunteering platform built on Microsoft Azure CRM, ensuring smooth volunteer onboarding and integration with third-party services (DBS, ID check, L&D apps).
• Execute functional, regression, and accessibility testing across CMS-based websites (EPiServer, Optimizely) for AgeUK, Age International, and partner brands.
• Collaborate in Agile teams, analyze requirements, log defects in Azure DevOps, and participate in retrospectives for continuous improvement.
• Conduct content migration, chatbot/live chat testing, and directory search validations to enhance user experience.
• Delivered timely releases and implemented feedback-driven improvements, recognized for strategic contributions to product quality.

QA Test Analyst at MSQ (MBAstack) (2022-01 – 2023-03)

• Tested multiple web-based applications for major clients (Thomas Sanderson, Away Resort, Synamedia) in an Agile environment, ensuring quality across releases.
• Performed functional, regression, exploratory, and UAT testing for CMS platforms (Umbraco, Django, WordPress) and validated data flow from back-end to front-end.
• Conducted compatibility and configuration testing across devices, browsers, and OS; executed A/B testing using SiteSpect.
• Delivered migration, upgrade, and interface redesign testing to enhance usability and functionality.
• Identified critical bugs during exploratory testing that prevented major financial impact and boosted site traffic, improving client profitability.
• Detected workflow flaws outside business requirements, enabling site optimization and enhancing user experience, contributing to business growth.

QA Tester at Lloyds Banking Group (2020-05 – 2022-01)

• Delivered Win10 compliance and technical debt remediation for EUC systems by re-platforming and implementing evergreen solutions.
• Managed functional testing lifecycle from test case creation to UAT sign-off, ensuring compatibility and quality across redesigned solutions.

MBA in IT, Marketing – ICFAI University (2007)