Application Specialist
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Professional with background in public sector administration and technical foundation in cybersecurity. Well-positioned to contribute to the lifecycle management and service excellence of enterprise applications. Experienced in ITSM & Lifecycle Management, analytical & technical proficiency, systems & integration, communication & stakeholder management, and tool proficiency in Microsoft applications and technical writing.
Administrative Officer - HMRC
Managed complex administrative systems within high-security environments, providing deep experience in IT service management (ITSM) and application lifecycles.
Served as primary point of contact to resolve issues promptly and obtain necessary approvals, requiring excellent coordination skills.
