Ross Brown

A highly motivated, genuinely flexible and exceptionally hard-working individual with a wide-ranging and transferable skill set, originally serving as a Driver in the British Army, more recently acting as a Private Hire Taxi Driver while undergoing Class 1 and 2 HVG Training. Also having worked in the security industry and as a qualified Butcher, I display a responsible attitude, ability to manage other staff and robust problem-solving and customer relations skills that transfer well to any role.

Courier - Evri

(2025)

Extensive knowledge of postcode areas. Covering the Scottish Borders and northern England. Ensuring vehicle safety checks. Complying with road safety standards. Scanning packages and loading the van in a manner that will not cause damage to packages while in transit. Customer service, ensuring customers receive their package on time and are happy with their delivery service.

Coach Driver - Ratho Coaches Ltd.

(2025 - 2025)

During my employment with Ratho Coaches, I had a full-time contract for one of the high school routes, ensuring I collected pupils at the allocate bus stops and transported them to and from school. Out with school time, I done a coach service for Amazon workers, collecting them from Edinburgh city centre and transporting them out to the Livingston depot. Occasionally I would also do airport transfers and rail replacement services.

Furthering my knowledge of the roads within wider Scotland and the north England as well as using and developing my customer service skills.

Bus Driver - Lothian Buses

(2024 - 2025)

While employed with Lothian, I gained my Cat D licence and was a bus driver, working on serval routes in and around Edinburgh City Centre. I was responsible for vehicle checks, ensuring the bus was fit for purpose before leaving the yard. have a wide knowledge of the roads and alternative routes, road and vehicle safety and good customer service skills.

Domestic Porter - Borders General Hospital (BGH)

(2023 - 2024)

• Ensuring the safe transport of patients in and around the hospital for appointments, including transporting them to and from their home.
• Carrying out vehicle safety checks, keeping the vehicles clean and tidy and re-fuel when necessary.
• Following policy and procedures to maintain the highest level of cleanliness on the wards.
• Wide knowledge of cleaning chemicals and equipment and how to use these safely.

Postman - Royal Mail

(2022 - 2022)

Delivering mail in Edinburgh.

• Preforming vehicle safety checks, before going out to deliver a mixture of mail and packages to customers.
• I was trained to drive their electric vans as well.
• Working by myself and occasionally with another postal worker, using my wide knowledge of postal code areas to plan the routes efficiently ensuring a high level of service is being delivered.

Self-employed courier - Rossco’s Haulage

(2021 - 2022)

Working as a sub-contractor, delivering parcels for Amazon.

• Wide range of postcode knowledge from previous experiences helps me to load and arrange my daily route.
• Professional manner and time keeping.
• Extensive knowledge of driving, Highway Code rules.
• Responsible for ensuring my van is fit and safe for purpose.
• Security training.
• Customer service. Some packages require customers to provide I.D and signatures.

Warehouse Team Leader - DHL (Ikea contract)

(2019 - 2021)

Responsible for a team of five members while working nightshift in the warehouse for DHL loading class one and class two vehicles due out for delivery the following day.

• Responsible for planning the teams shifts.
• Ensuring health and safety procedures were being adhered too.
• Completing all relevant paperwork, singing off jobs once complete and reporting to management.
• Security checks on packages, ensuring there was no damage to the packages and loading them onto the trailers for the next day.
• Knowledge of postcode and route planning, ensuring my team loaded the packages accordingly.
• Achieved my forklift license.
• Operating machinery to move large pallets.
• Shunting trucks around the yard, loading the trailers on and off the loading bays.

Delivery driver - Technologistics (Ikea contract)

(2015 - 2019)

Delivery Ikea orders across the whole of Scotland’s mainland and Isles.

• I was the main driver, working as part of a two-man lift team while delivering Ikea orders to customers.
• Knowledge of postcode areas, planning and following routes.
• Checking van was loaded correctly; packages were not damaged and knowing weight load of all vehicles, which I drove.
• Vehicle checks, maintenance and reporting any issues with the vehicles.
• Completing all relevant paperwork and collecting customers signatures.
• Maintaining a professional customer experience.
• Knowledge of building furniture and recycling packaging.

Courier - DHL

(2012 - 2015)

Managing my own workload to get all packages delivered on time while maintaining a high customer satisfaction.

• Loading and sorting packages into my own van.
• Delivering and collecting packages.
• Security checking packages which I collected.
• Ensuring I met delivery times. Some packages had delivery times for 9am and 12pm so I had to prioritise my workload.
• Knowledge of local area and helping other couriers where possible.

Butcher - Quality Butchers, Dunbar - Dunbar

(2005 - 2012)

Working as a qualified Butcher based within a popular retail store, serving the public as well as fulfilling a wide range of supply contracts to catering trade companies.

• Deputising for the store manager during periods of absence.
• Managing performance and welfare of three counter staff.
• Preparation of meat products utilising extensive knowledge of cuts and techniques.
• Adhering to strict food hygiene legislation and best practice.
• Sales and service, building client relationships including complaint handling on occasion.
• Proactive and reactive ordering, maintaining stock and fulfilling special orders.
• Working with customers with special requirements, offering competitive quotes.
• Financial responsibly, including record keeping, daily reconciliation and banking. Arranging attractive product displays over three dedicated counter areas.

Private Hire Taxi Driver

(2011 - 2015)

Acting as a fully licensed Private Hire Taxi Driver, providing friendly and efficient personal transport

• Overseeing the safe and timely transport of passengers.
• Maintaining an up-to-date knowledge of road routes.
• Managing the roadworthiness and legality of the vehicle.
• Working in conjunction with a centralised job despatch company.
• Adhering to industry regulations and liaising with the police and local authorities
• Customer service, assisting passengers with luggage and enhancing reputation.

Door Supervisor - SGL

(2010 - 2014)

Working for a leading security service company, primarily providing access control solutions within nightclub, pub, concert and private event environments, fully licensed by the SIA.

• Acting as Head Doorman on multiple assignments.
• Overseeing the safety of patrons and security of the venues from damage.
• CCTV operation, conducting searches of personnel and baggage.
• Conflict de-escalation through employment of tact and diplomacy.
• Control and restrain of persons when absolutely necessary.
• Liaising with clients to understand requires and discuss operational issues and risks.

Military Driver - British Army RLC (Royal Logistics Corps)

(2003 - 2005)

Driving a range of vehicles ranging from civilian vehicles through military land-rovers to troop transporters, transporting persons and equipment around barracks both during day-to-day activity and on active service within the UK and abroad.

• Undertaking extensive training as a solider and as a specialist driver.
• Providing chauffeuring service to senior officers as well as transporting high volumes of troops.
• Participating in active duty in Germany.
• Developing highly effective team-working skills as well as personal discipline.

Car Valeting - Ford / Toyota

(2001 - 2002)

Working within the showrooms and grounds of Ford and Toyota branded garages, providing a comprehensive interior valeting and exterior cleaning service on both used and new vehicles.

Physical Education (Higher), English (Higher), Mathematics (Higher), Biology (Standard) - Dunbar Grammar School (1997 - 2002)