Service Desk Specialist
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Experienced Service Desk Specialist with a demonstrated history of working in the information technology and services industry. Reliable and driven member of any team, whilst showing clear ability to adapt to utilise a analytical demeanour and confident attitude to aid leadership. Strong emphasis upon excellent customer service, advancing technical knowledge, and maintaining interpersonal team dynamics.
Actively striving to improve both client and employee experience whilst seeking personal advancing opportunities that will allow one to thrive in a challenging and fast paced environment.
10 years experience working on a Service Desk & managing 3rd party suppliers for an outsourced Service Desk.
Educated to a high school level and ITIL Qualified.
