Roy Francis
Dispatch / transport manager
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About
A highly punctual and organised professional with a strong team-oriented approach. Known for maintaining high standards of reliability and time management while working effectively within collaborative environments. Proactive and solution focused, I consistently seek practical and efficient resolutions to challenges. Considerate and respectful in my approach, I value clear communication and positive working relationships to ensure smooth operations and successful outcomes.
Experience
Dispatch / transport manager - TRADE WINDOW CENTRE
(2025-01)
- Designing workflow processes (pick, pack, load, dispatch)
- Layout planning to maximize efficiency and safety
- Capacity planning and resource allocation
- KPI development (on-time dispatch, accuracy rates, turnaround times)
- Route planning and transport coordination
- Carrier management and booking systems
- Understanding of delivery schedules and lead times
- Inventory control and stock accuracy management
- Barcode scanning and tracking systems
- Data reporting and performance monitoring
Reinstatement manager - SAUK UTILITIES
(2022-01 - 2025-01)
Tailored to 10 dig teams. Managed and coordinated reinstatement teams to deliver and meet strict timelines and quality standards.
- Oversaw site safety, risk management, and compliance with established procedures
- Planned and allocated resources effectively to ensure smooth project delivery
- Maintained clear communication between teams to ensure operational efficiency
- Ensured accountability and maintenance of equipment and materials
- Built strong teamwork, leadership, and organizational skills in fast-paced environments
Reinstatement manager - SAPPHIRE UTILITIES
(2020-01 - 2022-01)
Tailored to 8 dig teams. Managed and coordinated reinstatement teams to deliver and meet strict timelines and quality standards.
- Oversaw site safety, risk management, and compliance with established procedures
- Planned and allocated resources effectively to ensure smooth project delivery
- Maintained clear communication between teams to ensure operational efficiency
- Ensured accountability and maintenance of equipment and materials
- Built strong teamwork, leadership, and organizational skills in fast-paced environments
Reinstatement supervisor - RWB UTILITES
(2015-01 - 2020-01)
Tailored to 11 dig teams + subcontract works. Managed and coordinated reinstatement teams to deliver and meet strict timelines and quality standards.
- Oversaw site safety, risk management, and compliance with established procedures
- Planned and allocated resources effectively to ensure smooth project delivery
- Maintained clear communication between teams to ensure operational efficiency
- Ensured accountability and maintenance of equipment and materials
- Built strong teamwork, leadership, and organizational skills in fast-paced environments
Depot manager / Reinstatement - BALFOUR BEATTY
(2005-01 - 2015-01)
- Audits
- KPI recording
- Upkeep of yards
- Policing plant and vehicle movement within depots
- Policing health and safety
- Hiring and off hiring of plant
- Ordering materials
- Good general knowledge of excel/word documents
- Qualified first aider
- Slinger signaler
- Level 1 health and safety
- Plant and vehicle Marshall
- Forklift truck
- Telehandler
- Grab driver / ganger
- Hotbox driver
- Rake hand / ganger
- White topper / ganger
- Lorry loader (clamshell)
- Driver CP
Semi-skilled joiner - ICSS
(2004-01 - 2005-01)
Self-employed. All aspects of joinery.
HGV Driver - SPEED FRAME
(2000-01 - 2004-01)
Speed frame windows.
HGV Driver / Garage Erector - LIDGET CONCRETE
(1997-01 - 2004-01)
- HGV driver
- Driver/garage erector
Military Experience - ARMED FORCES
(1993-01 - 1997-01)
- Leadership and team coordination
- Ability to perform under pressure
- Strong organizational and time management skills
- Excellent discipline and reliability
- Risk awareness and adherence to safety procedures
- Clear communication and teamwork
