Ruby Lack

Enthusiastic and customer-focused retail professional with experience in both retail and salon environments. Confident communicating with a wide range of customers, building positive relationships, and delivering excellent service. Thrives in fast-paced environments, takes initiative, and works effectively as part of a team. Seeking a retail or customer-facing role where strong communication, sales awareness, and customer service skills can contribute to business success.

Retail Sales Assistant at The Food Warehouse (2025-10 – Present)

• Working on the tills handling cash
• working sales events and selling promotions
• Deliver excellent customer service and assist customers with enquiries
• Maintain store presentation and stock levels
• Work efficiently in a busy retail environment.
• Support team members to achieve daily operational goals.
• Develop strong product knowledge and customer engagement skills.

Hair Salon Assistant at Two Salon Positions (2022 – 2024)

• Welcomed and assisted clients in a professional manner.
• Supported stylists with salon operations and client preparation.
• Managed customer enquiries and appointment bookings.
• Maintained cleanliness and presentation standards.
• Built strong communication and customer care skills.

A Levels in Law, Business and Sociology – Nottingham High Pavement Sixth Form (2024-09 – 2025-06)

Beauty Therapy Course in Beauty Therapy (2025 – 2026)

GCSEs in English Language and Mathematics – The Becket School