Ruby-May Byron

People-focused professional who thrives in fast-paced, hands-on environments. Known for strong communication skills, adaptability, and delivering excellent client experiences. Confident working with the public, managing responsibilities independently, and contributing positively to team environments.

Receptionist - RTA Republic

• Acted as the first point of contact for clients and visitors, delivering a friendly and professional front-of-house experience
• Managed appointment scheduling and handled phone and email enquiries efficiently
• Maintained accurate client records and supported daily reception operations
• Strengthened communication and customer service skills in a fast-paced environment

Website Design - Media Studies

• Confidence working with computer-based systems
• Used Google Docs, Excel, Google Slides, and PowerPoint effectively
• Designed and created websites for both businesses and personal use

Customer Service / Retail

• Built a strong understanding of the retail industry and customer expectations
• Worked collaboratively with colleagues to deliver consistent, high-quality customer experiences
• Developed product knowledge and understood the importance of sales goals, company values, and work ethic
• Adapted quickly to different business environments

Makeup Artist

Self made successful business

• Experienced makeup knowledge and application
• Expert in promotion, selling etc.
• Vast knowledge in skin anatomy, skin types, shades etc.

Beauty Therapy - Karma Academy

• Completed training in a full range of beauty therapy treatments and client care
• Gained hands-on experience in skincare, waxing, massage, makeup application, and hygiene practices
• Built a strong foundation of both technical and interpersonal skills within the beauty industry

Hospitality - Bar Team Member / Kitchen Assistant / Waitress - Greene King

• Worked during peak and busy periods within the hospitality industry
• Took on placements during Christmas parties and corporate events
• Delivered professional, friendly service while maintaining composure under pressure
• Contributed to creating a welcoming, fun, and positive atmosphere for customers

Nannying / Childcare / Babysitting

• Reliable and caring childcare provider with experience supporting children of all ages
• Created safe, positive, and engaging environments
• Assisted with daily routines, activities, and communication with parents
• Committed to providing attentive, trustworthy, and high-quality care

UGC Creator & Social Media Manager

• Created engaging digital content and tailored social media strategies for a range of businesses
• Currently managing accounts for: An aesthetics practitioner, A clothing reseller, An insurance broker, A junior hair stylist

Market Trading (customer service)

3 Years

• Demonstrated strong commercial awareness and customer service skills
• Managed daily stall operations and direct sales
• Handled cash transactions and maintained accurate stock levels
• Implemented effective merchandising strategies to increase footfall and sales
• Built positive customer relationships and adapted quickly to changing demand
• Ensured an organised, efficient, and professional trading environment

Media Studies

Business Studies

English Lit & Lang

Maths