Ruby Young

I am a friendly, enthusiastic and hardworking 17-year-old with a strong passion for beauty therapy and a clear ambition to build a career as a beautician. I have gained valuable work experience within a beauty environment, where I have helped with day-to-day tasks such as assisting customers, keeping the workspace organised and restocking products and supplies. This experience has strengthened my interest in the beauty industry and helped me understand the importance of professionalism, organisation and good customer service.

I am a confident communicator who enjoys meeting new people and making others feel comfortable. I work well under pressure and can remain calm and focused in stressful situations. I am also caring, reliable and eager to learn new skills.

I am currently looking into booking beauty therapy courses so I can gain recognised certificates and continue developing my knowledge and experience. Outside of beauty, I enjoy reading books and have a great love for animals.

Barista/Waitress - Champneys Forest Mere - Liphook, Hampshire

(2026-05)

• Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
• Maintained clean, hygienic food service counters through regular sanitisation.
• Greeted and connected with every customer, recommending drinks and pastries.
• Maintained clean and organised workspaces, enabling coworkers to easily locate resources and products.
• Maintained calm demeanour during high-volume periods and special events.
• Cleaned equipment, disposed of waste and cashed-up registers for thorough store closing processes.
• Maintained highest standards of conduct and personalised customer service.
• Described menu items to customers and suggested products based on stated preferences.
• Input customer orders and processed payments for foods and beverages.
• Managed inventory levels of coffee beans, milk, and other supplies, ordering stock as necessary to maintain optimal levels.
• Managed peak morning custom with accurate, efficient, levelheaded service.
• Recorded customer requests accurately for order satisfaction.
• Fostered a positive and welcoming atmosphere, engaging with customers to ensure a memorable cafe experience.

Work experience - Mooeys - Petersfield, Hampshire

(2025-10 - 2026-02)

• Maintained hygienic and organised treatment rooms, cleaning between guests.
• Maintained strict hygiene and cleanliness standards in treatment rooms and work areas, adhering to health and safety regulations.
• Welcomed clients upon arrival and created comfortable treatment and waiting areas.
• Responded promptly to customer email and phone communications.
• Monitored stock levels of beauty supplies and reordered products timely, ensuring availability for treatments.

Waitress - The Greatham Inn - Greatham, Hampshire

(2024-12 - 2025-03)

• Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
• Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
• Laid tables with clean cutlery, crockery and glassware throughout sittings.
• Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
• Maintained brand image by keeping neat personal appearance.
• Adhered to food safety and hygiene standards, contributing to a clean and safe dining environment.
• Polished bar glasses and cutlery, maintaining excellent bar presentation.
• Coordinated with kitchen staff to communicate special requests or dietary needs, minimising wait times.

GCSEs - Business studies - Bohunt school (2020-09 - 2025-05)

Diploma of Higher Education - Beauty Therapy L1 - Southdowns College (2025-09 - 2027-02)