Planned Parenting & UK Relocation - Career Break - UK
(2023-01)
Took a deliberate career break following permanent relocation to the UK, prioritising family while maintaining professional relevance. Proactively kept skills current through continued engagement with UK HR operational practices, HR systems, and SAP SuccessFactors Employee Central developments. Now fully available, motivated, and workplace-ready, actively seeking contract, interim, or structured returnship opportunities where strong HR Operations and HRIS delivery can add immediate value.
HR Senior Specialist | Talent Acquisition, HR Operations & HRIS - Hewlett Packard Inc. India - India
(2017-01 - 2022-12)
- Led end-to-end talent acquisition for 900+ hires annually, managing a cross-functional recruitment team of 6 with 100% SLA/TAT compliance.
- Executed full-cycle recruitment across lateral, campus, virtual, and contingent hiring for IT and corporate roles.
- Implemented recruitment automation systems (HirePro / ATS tools) to streamline hiring workflows, reduce manual processing, and improve onboarding efficiency and time-to-hire.
- Developed and drove Diversity, Equity & Inclusion (DEI) strategies, including policy design, learning modules, and awareness programs on Respect, Equity & Inclusion.
- Served as Project Lead – HP Pride Month 2022, delivering enterprise-wide initiatives to promote LGBTQ+ inclusion, allyship, and inclusive culture.
- Managed employee relations, workforce engagement programs, grievance handling, policy implementation, and HR initiatives across multiple regions.
- Led vendor management including recruitment partners, PO management, invoicing, SLA adherence, and performance evaluation.
- Owned recruitment analytics, MIS reporting, and monthly hiring dashboards, delivering insights on hiring trends, diversity metrics, and workforce planning.
- Maintained centralized Hiring SharePoint portals, ensuring data governance, documentation accuracy, and audit readiness.
- Award & Recognition: HP Ignite Global Award (2021) for excellence in talent acquisition, diversity hiring, and inclusion initiatives.
Senior Recruiter - Fidelis Corporate Solutions, India - India
(2016-01 - 2017-12)
- Designed and executed strategic recruitment plans for mid-to-senior IT roles across technologies and geographies.
- Led talent sourcing, stakeholder engagement, offer negotiations, and salary benchmarking, ensuring competitive and compliant hiring decisions.
- Managed HR operations and onboarding lifecycle for IT professionals, enhancing new-hire assimilation.
- Conducted client site visits (Wipro, Cognizant) to align recruitment strategy with business goals and delivery forecasts.
IT Recruiter (Freelance) - YUTI Solutions, India - India
(2015-01 - 2016-12)
- Successfully hired 45+ mid-to-senior IT professionals, delivering niche talent within aggressive timelines.
- Designed and implemented structured onboarding programs, contributing to improved new-hire retention and engagement.
Recruiter (Freelance) - Acclaim Consultancy, India - India
(2012-01 - 2014-12)
- Recruited 175+ professionals for multinational clients including Cisco, SAP Labs, and Big Basket, spanning technical and corporate roles.
- Built strong client partnerships through timely delivery, candidate quality, and market intelligence.
Agency Manager (Operations) - Birla Sun Life, India - India
(2009-01 - 2010-12)
- Mentored 20-membered team of investment advisors to achieve 100% target of monthly revenues, driving sales target and ensuring customer satisfaction.
- Assisted 25 clients with portfolio management activities of INR 80k-1.5 crores with professional advice on Life Insurance, Term Plans and Mutual Funds.
- Collaborate with internal stakeholders and implementing strategic initiatives to achieve business objectives
Company Executive - HDFC Bank, India - India
(2006-01 - 2008-12)
- Performed 60% client retention and acquisition activities through multiple events and goodies.
- Assisted and onboarded new clients thereby generating business and delivery with 8-membered team of relationship managers, personal bankers and branch manager.
- Achieved monthly banks targets of 2.5 crores with team and overachieved targets by 5%+
- Advising existing clients through efficient financial solutions and managing their portfolios.
- Target of selling Insurance policies and processing policy documents, monitoring policy schedule and updating policy renewal status.
Associate, (Billing) - Bharti Airtel, India - India
(2005-01 - 2006-12)
- Timely generation of bills & Dispatching invoices to customers within defined TATs
- Handling billing-related complaints, disputes, and adjustments.
- Coordinating with internal teams to fix incorrect charges or system errors.
- Maintaining accurate customer billing records.
- Preparing billing summaries, MIS reports, and dashboards for management review.
- Processing customer-requested disconnections and ensuring final bill accuracy
- Performing customer account reconciliation for retail clients.
