Rukshana Begum

I am an organised, reliable and hardworking individual with experience working in busy environments. I have strong communication skills and enjoy helping people. I work well under pressure and remain calm in challenging situations. I am looking to use my transferable skills in communication, teamwork and organisation in a customer service role, where I can provide excellent service and continue to develop my skills.

Lunchtime Supervisor - Yardley Primary School

(2024)

• Supervised pupils during busy lunchtime periods
• Communicated with staff and students in a professional manner
• Dealt with queries and minor issues calmly
• Ensured safety and followed school procedures
• Worked both independently and as part of a team
• Developed strong communication and people skills

Teaching Assistant and Nursery Nurse - Early Years Ambassador (Agency)

(2009 - 2012)

• Worked as a Teaching Assistant and Nursery Nurse in childcare settings
• Supported children with daily activities
• Communicated with staff and parents
• Maintained a calm and patient approach
• Followed safeguarding and safety procedures
• Developed listening, teamwork and organisational skills