Rumaysa hasna Ali

To secure a opportunity within a dynamic business environment where I can apply my knowledge of marketing, communication, and business operations. I am particularly interested in roles involving people management, strategy, and organisational development, and I aim to contribute by supporting team performance, driving growth, and developing my skills across management, marketing, and HR functions.

Content creator at Vibrant Voices CIC (2024-09 – Present)

Content creation and digital media production for community initiatives

• Produced and edited digital content (photography, reels, short-form video), supporting increased engagement across digital platforms.
• Collaborated with team members to deliver content aligned with community initiatives, strengthening communication and teamwork skills
• Participated in leadership programs, gaining insight into community empowerment, leadership, and people centered practices.

Online Work Experience Participant at Amazon (2024-10 – 2024-10)

Exploration of global operations and HR practices within a large multinational organisation

• Explored Amazons global operations, including e-commerce logistics, digital marketing, and customer focused strategies.
• Developed understanding of how large organisations use structured processes and data to improve performance
• Observed HR practices related to employee engagement and workplace culture within a global business environment.

Front of House Assistant at Antep Turkish Cuisine (2022)

Customer service and staff coordination in fast-paced restaurant environment

• Delivered high quality customer service in a fast-paced environment, resolving complaints effectively to maintain customer satisfaction and loyalty.
• Supported staff scheduling and labour coordination, developing organizational and people management skills.
• Collaborated with team members during peak periods to ensure efficient service delivery and a positive customer experience.

Customer office assistant at Firstpress LTD (2022-06 – 2022-10)

Administrative support and record management for office operations

• Completed administrative tasks including data entry, filing, and record management to support daily office operations.
• Maintained accurate and organised records, improving efficiency and workflow within the team
• Developed strong attention to detail and understanding of administrative and organisational processes.

Sales & Customer Support Assistant at KJ jewelers (2025-01 – 2025-07)

Sales assistance and customer service in retail jewellery environment

• Assisted customers with purchases, providing tailored support to enhance the overall shopping experience.
• Managed sales records using Microsoft Excel, improving accuracy and efficiency in tracking transactions.
• Maintained an organised and welcoming environment, supporting smoother daily operations

BSc in Business Management with year in industry – University Of Birmingham (2024-09 – 2028-07)

Access to Business With Law in Business and Law – Distance Learning Centre (2023-01 – 2024-03)

GCSE in General Education – Mesaieed International School (2022-06)