Administrator - Merkur Engineering
(2017-01)
To Support the service manager and wider team by coordinating machine movements, managing day to day administration, and maintaining clear, proactive communications with customers, ensuring accurate reporting and delivering the high standards of service to our customers.
- Provide day-to-day administrative support to the service manager, helping keep everything running smoothly and efficiently.
- Coordinate and process all internal and external machine movements, ensuring accuracy and timely updates.
- Build strong relationships with venues and customers, acting as a key point of contact for all machine movement activity.
- Prepare and share weekly and monthly reports on behalf of the service manager.
- Provide weekly progress updates to customers on ongoing project work, keeping communication clear and proactive.
- Support the service centre manager with day-to-day administrative requirements.
- Produce regular KPI reports for both customers and the management team, supporting performance visibility and decision making.
- Act as a link between customer and management, ensuring clear, professional, and timely communication at all times.
- Other general administration duties.
Vocational Learning Administrator - Capita plc
(2016-03 - 2016-12)
The primary role of the Learning Delivery Administrator is to support the Administration Team Leader in providing Capita Talent Partnerships with a robust process for recording learners Individual Learner Record (ILR) data to enable accurate and timely forecasting in line with company requirements. This will include supporting the data collection and upload process to ensure that data/paperwork complies with SFA/SDS/ESF requirements.
- Ensuring that learner information is accurately captured and recorded within Profiler and paper based systems
- Compliance with organisational, SFA/SDS/ESF and Awarding Body processes (Edexcel/ City and Guilds / IFS London institution of banking and finance / ICQ / learner record service)
- Assisting in ensuring that all learners' details both electronic and paper systems comply with SFA/SDS/ESF and Capita Talent Partnerships requirements
- Assisting in completing timely monthly uploads to SFA/SDS/ESF and reporting financial data to the Capita Talent Partnerships management team
- Assisting in producing monthly statistics and data to ensure effective target setting for Talent Coaches
- Support learner recruitment, retention and achievement across the assessment team
- Applying and recording learner registrations and certifications in line with Capita Talent Partnerships and Awarding Body requirements and timescales
- Ensuring that all standards are met and that Talent Coach's comply with procedures and policies
- Plan and execute the delivery of guidance and support where required to the assessment team
- Maintain awareness of company needs and requirements ensuring that the assessment team adheres to the same.
HND Administrator - London school of business and finance in partnership with Finance Business Training
(2013-03 - 2016-11)
- Liaising with other administrate staff, academic colleagues and students
- Guide students through the application and admissions process by helping them to assess their skills, education and career goals
- Explain academic programs and answer any inquiries regarding application, course and financial aid
- Checking through all Documents to ensure valid UK residents, including Passports, Birth certificates Visas and permits
- Responsible for making sure that student SFE (student finance England) funding application has been processed successfully after the point of initial application
- Reporting information management in a clear and effective manner Being able to report updates clearly on a daily/weekly/monthly basis.
