Rupa Patel

I have experience in administration duties gained through my career, family businesses and voluntary roles. Good planning and organisation are my key strengths. New challenges are met with a flexible and a "can do" approach.

My interaction with colleagues and clients has continued strengthening my communication skills. I am a reliable and dependable individual as well as being emotionally mature and confident. I can work with others at all levels as well as working alone and unsupervised.

I am also computer literate.

Self Employed Card Crafter - April Indian

(2021-08)

April Indian is my own small business where I create card crafts to make and sell on my Etsy Shop and other platforms. My niche is Eastern and Western inspired card crafts which include greeting cards and favour boxes.

• Having purchased a Cricut machine, I have been learning the software Design Space to create and improve my designs.
• Activities aside from creating crafts include maintaining professional client contact via emails, social media and through my Etsy platform; packaging and sending parcels, stock control, accounts using QuickBooks.

Family Handmade Skincare Business - Naturally Blessed

(2011)

Naturally Blessed is a handmade skincare small business where we make and sell to retail clients as well as wholesale.

• Researching and developing new products.
• Researching ingredients and packaging materials
• Setting up and maintaining website.
• Communications with both retail and wholesale clients.
• Developing supplier relationships
• Ensuring Cosmetic Compliance and Regulations are met including applying for Safety Assessment Reports, ensuring high standard of GMP is kept, following GDPR and Insurances are kept up to date and relevant.
• Account keeping using Self Employed Quick Books.
• Social Media Posting
• Packaging and posting customer orders.
• Making sure correct items were shipped within deadlines and updating website dashboard with shipping details.
• Communicating with clients if there are issues with orders.
• Ensuring good levels of stock were maintained.
• Consulted with Graphic Designers when rebranding Cosmetic Line, ensuring compliance for Cosmetic Labelling was met.
• Set up barcodes system using GS1.
• Exhibited at Annual Trade Exhibitions.

Self Employed Distributor - The Blessed Seed

(2017 - 2021)

The Blessed Seed is an online retailer of Black Seed Oil. I came on board as a Distributor and my duties included:

• Packaging and posting customer orders.
• Making sure correct items were shipped within deadlines and updating website dashboard with shipping details.
• Communicating with clients if there are issues with orders.
• Ensuring good levels of stock were maintained.
• Consulted with Graphic Designers when rebranding Cosmetic Line, ensuring compliance for Cosmetic Labelling was met.
• Set up barcodes system using GS1.
• Exhibited at Annual Trade Exhibitions.

Self Employed Casual Work - Altro Floor - Letchworth

(2008 - 2016)

• Assembly of flooring samples for Altro Floors, Letchworth.
• Co-ordinating and prioritising orders.
• Presenting samples in a consistent manner.

Career Break. Managed Family & Home

(2001 - 2008)

Sales Support Assistant - Equitable Life Assurance Society

(1994 - 2001)

• Supporting Sales Representatives in administration, including diary management and meeting preparation.
• Processing new policies.
• Meet and greet clients.
• Dealing with telephone enquiries
• Data recording of personal and confidential information.
• Checking money laundering. Cash handling.

Membership Officer - Institute of Travel & Tourism

(1993 - 1994)

Retail Assistant - Argos

(1990 - 1993)

Retail Assistant - Dixons

(1989 - 1990)

HND - Business & Travel & Tourism - University of Bedfordshire (1991 - 1993)

BTEC - Travel & Tourism - DeHavilland College (now Oaklands) (1989 - 1991)

GCSE's - 5 GCSE's including Maths & English (1989 - 1989)

RSA Stage I (1989 - 1989)