Rupali Sharma

I am highly motivated and driven with extensive experience in hospitality, including cafes, bars, and restaurants, as well as experience in retail industries. Skilled in team collaboration and capable of working independently. Positive and confident and a fast learner who thrives on challenges.

Bartender/ Cocktail Specialist - Hidden Rooms - Cambridge

(2026-03)

• Delivered high quality service in a fast-paced cocktail bar environment
• Made and served a wide range of cocktails maintaining quality, consistency and presentation
• Handled cash and card payments accurately
• Built strong rapport with regular customers, encouraging repeat business
• Demonstrated strong multitasking, communication, and teamwork skills in a high-pressure environment

Café Barista - Blue Sage Cafe - Cambridge

(2025-04)

• Prepare and serve hot and cold drinks, operating professional coffee machine
• Prepare and serve food whilst maintain a high level of hygiene
• Gained extensive knowledge of niche food items
• Provided excellent customer service and built relationships and rapport with regular customers

Front of House/Waitress - Maurizio Dining & Co - Cambridge

(2025-09 - 2026-02)

• Take orders, serve food and beverages whilst providing exceptional customer in a highly rated restaurant
• Provided advice and recommendations in a niche pizzeria
• Prepared and served various cocktails and other beverages

Front of House/Waitress - Taj Tandoori - Cambridge

(2024-10 - 2025-04)

• Take orders, serve food and beverages whilst collaborating with kitchen staff to ensure imminent and accurate service
• Handle cash & card transactions meticulously
• Provide exceptional customer service resulting in positive online reviews
• Train, monitor and supervise new staff members

Bartender/ Cocktail Specialist - Turkuaz - Cambridge

(2024-08 - 2024-10)

• Manage a high volume of customers during peak hours maintaining a high percentage satisfaction rate
• Achieved expert level in making cocktails alongside serving standard beverages
• Increased sales by upselling and promoting drinks and cocktails

Shop/Sales Assistant - New Look - Grand Arcade, Cambridge

(2024-09 - 2025-02)

• Handled customer enquiries, complaints and returns in a professional and courteous manner
• Processed cash, card and coupon transactions maintaining a high level of accuracy
• Maintained store cleanliness and organisation. Including restocking and tidying aisles

Shop/Sales Assistant - H&M - Grafton Centre, Cambridge

(2025-02 - 2026-01)

• Handled customer enquiries, complaints and returns in a professional and courteous manner
• Processed cash, card and coupon transactions maintaining a high level of accuracy
• Maintained store cleanliness and organisation. Including restocking and tidying aisles

Bachelor of Science - Psychology - Anglia Ruskin University (2024-08)

English Language, Hindi, Economics, History & Politics - Carmel Convent School (2006 - 2022)