Rupinder Ghalan
Baggage Operations Specialist
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About
Highly reliable and experienced Aviation Operations Professional with over 20 years of experience working at Heathrow Airport. Proven expertise in ground handling, aviation security, baggage operations, and team supervision within fast-paced and safety-critical environments. Combines operational knowledge with a BSc (Hons) in Computer Studies, enabling strong technical, analytical, and problem-solving skills.
Committed to maintaining the highest standards of safety, efficiency, and regulatory compliance. Seeking an opportunity to continue contributing within Heathrow Airport operations.
Experience
Baggage Operations Specialist - GH London Heathrow
(2017-03 - 2026-01)
- Managed the efficient loading and unloading of baggage into containers and Unit Load Devices (ULDs), ensuring aircraft weight and balance requirements were met.
- Coordinated the transportation of passenger baggage and loose bags to aircraft side to maintain on-time departure targets.
- Acted as a key point of contact during aircraft arrivals, assisting with aircraft positioning and baggage offloading operations.
- Mentored and trained new team members on operational procedures, manual handling practices, and safety protocols.
- Maintained compliance with airport and airline operational standards.
Aviation Security Guard - ICTS Heathrow Airport
(2014-05 - 2016-10)
- Enforced strict aviation security procedures while guarding aircraft and restricted areas.
- Conducted aircraft security searches before departures.
- Performed identification checks for personnel accessing secure areas.
- Monitored baggage handling operations to prevent security breaches.
- Ensured compliance with Department for Transport (DfT) security regulations.
Administrator / Accounts Assistant - Sona's Ltd - Southall
(2004-08 - 2014-03)
- Managed daily business accounts and processed payments.
- Produced financial reports using Microsoft Excel.
- Maintained accurate filing systems and business records.
- Liaised with suppliers and customers to support business growth and customer satisfaction.
- Handled general administrative duties and office management responsibilities.
Education
BSc (Hons) - Computer Studies - De Montfort University, Leicester (2006)
