Ryan Lawton

Dedicated and highly reliable telecommunications professional with over 4 years experience at Openreach, currently operating at Advanced engineer level. Proven in high pressure and difficult environments, including extensive permanent night working, confined spaces and time-critical network builds. Strong customer focused approach with a track record of delivering high quality FTTP installations.

Physically fit, adaptable and committed to maintaining service for customers when it matters the most.

Advanced Engineer - Openreach

(2021-09)

• Installed fibre to the premises (FTTP) and multiple dwelling units (MDU) efficiently and accurately.
• Trained on safe use of steps and ladders for work at height.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Worked in confined spaces following safety protocols and regulations.
• Night working
• Prioritised health and safety regulations in workplace
• Addressed challenges effectively in high-pressure situations
• Adapted to nationwide deployment requirements and flexible schedules
• Engaged in both teamwork and independent tasks effectively
• Demonstrated reliability in meeting time-sensitive delivery requirements

Warehouse Operator - DHL Supply Chain

(2012-08 - 2020-05)

• Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
• Maintained a clean and safe working environment by adhering to housekeeping standards and safety protocols.
• Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
• Kept warehouses organised, labelled and within systems to efficiently locate stock for customer orders.
• Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
• Stayed within health and safety standards by closely monitoring surroundings during tasks and wearing PPE.
• Transferred materials weighing up to 10kg above head using safe manual lifting techniques.
• Assisted in the training of new warehouse operatives, sharing knowledge and best practices.
• Operated equipment to move heavy materials and consistently followed health and safety standards.
• Utilised handheld scanners to track merchandise movement and reduce inventory discrepancies.

NVQ Level 2 - Telecommunications Field Engineer - Openreach (2022)

GCSEs - Bankfield School