Ryan Turton

An outgoing, sociable and well-presented customer service advisor with a passion for Irst class customer service. Seven years' experience in a busy retail outlet has instilled a desire to progress further in the retail sector. Attention to detail combined with fresh ideas has encouraged positive relationships with managers, colleagues, and above all customers.

Focused on providing a Irst-class customer experience and resolving any queries or issues that may arise. An excellent personal manner and enthusiastic approach, combined with a genuine warmth and dedication to customer satisfaction.

Security Guard at EVOLVE SECURITY SOLUTIONS (2026-09 – Present)

• Door supervisor
• Event stewardship
• Guarding
• First aid

Trade Counter Supervisor at Travis Perkins plc (2024-05 – 2025-06)

• Serving customers in speedy eWcient manor
• Daily stock count
• Cash management, cash handling
• Booking deliveries in and out
• Shop cleaning
• Till recon at end of day
• Promoting app and trade accounts
• Recycling

Customer Service Representative at Virgin Media O2 (2023-12 – 2024-05)

• Customer service
• money handle,
• IT skills problem solving
• Upselling products

Customer Service Advisor at Richardsons cycles (2022-10 – 2024-01)

• Cash handling/banking
• Key holder
• Customer complaints management

Warehouse Operative at Walker nene truss co (2021-06 – 2021-11)

• Building roof trusses and spacejoists.
• Help the sawman move wood and setting out jigs to build trusses
• Following designs and cut sheets

Service Advisor/ bike hut assistant manager at Halfords (2018-06 – 2020-09)

• Identifying problems with a bike and discussing solutions with the customer
• Estimating the cost of repairs and giving quotes
• Carrying out a bike service and safety check
• Carrying out repairs and replacing parts
• Cleaning, degreasing and lubricating bike parts
• Giving advice to customers
• Ordering bike parts and keeping a log of stock
• Taking bookings for repairs and processing paperwork
• Liaising with suppliers and dealers
• Also trained in and delivered service on Satellite Navigation Equipment, Stereo Sound Systems Itter and Windscreen Chip repair
• Responsibility for security of store as a Key holder
• Till reconciliation, Cash handling and Banking

Carer for grandparent terminally ill cancer

• Gave up work to become full time carer for Grandmother

Uniformed Services (Btec) – College of West Anglia