Saad Ismail

I am a hard-working, trustworthy and reliable person. I consider myself to be organised with the ability to prioritise my own workload. I consider myself to be friendly with an outgoing personality and have the ability to work in a flexible manner.

I have excellent communication skills gained from dealing with customers face-to-face, over the telephone and by email. I am actively looking for an opportunity to further develop my skills and abilities in the work place. I am ambitious and highly motivated individual with a strong desire to learn and grow within a dynamic team.

Known for being proactive, adaptable, and eager to take on new challenges. Seeking an opportunity to develop professionally while contributing to a foward-thinking organization.

Picking - GXO Logistics (ASOS)

(2024-08 - 2025-11)

• Putting items in the box ready for delivery

Warehouse operative - M&S (Warehouse operative)

(2023-09 - 2024-02)

• Cross Dock
• Unloading trailers
• Loading trailers
• Prep (preparing clothes before they are loaded in the trailer)
• Scanning items
• Stacking totes

Stock control - GXO (ASOS)

(2022-11 - 2023-02)

• Sin bin - locking for damaged items to report on
• Location accuracy - making sure the items are in the right location
• Items check - Checking items to see if they have the correct sku code and EAN number and also checking to see if the quantity in the location is correct

Warehouse operative - M&S (Warehouse operative)

(2022-07 - 2022-09)

• Dispatch
• Putting items in the box ready for delivery
• Working in sortation putting items in a trolley for people working on grid to place it in their designated box

Outbound - Clipper Logistics

(2021-10 - 2022-06)

• Picking - Taking the items out off the box and placing them into the trolley and taking to the trolley marshals
• Putaway - putting the returned items back in the box
• Lift marshal - putting the trolley in the lift to their designated floors

Warehouse Operative - Amazon DXI Sheffield

(2020-08 - 2021-01)

• Stowing - Placing the small products in a bag
• Picking - getting products ready for delivery
• Working at induct - placing the products in the right location before stowing

Sales executive - EC Resourcing

(2020-01 - 2020-02)

• Comparing against the customers current supplier to our tariffs to see if we could offer them a better deal
• Handled customer complaints and queries

Warehouse Operative - GBI

(2017 - 2019)

Work Placement

• Working on a busy production line on a machine which wrapped posters ready for delivery
• Working accurately at speed
• Stacking in the warehouse storage units ready for picking and packing

Customer Service/Business Administration - Revelation Academy

(2017 - 2019)

Work Placement

• Booking events and appointments
• Arrange for events to be decorated as required
• Creating posters for SADACCA for advertising
• Working on a computer database and Microsoft packages
• Team work

Administrative assistant - BIS

(2015 - 2016)

Traineeship through The Source Academy

• Word processing letters to send out to customers
• Using an IT system and database
• Working in an office setting
• Working to timescales and working efficiently to ensure jobs were completed on time
• Working as part of a team

Production Operative - Fletcher's Bakery - Sheffield

(2015 - 2015)

• Experienced in running and supervising the main oven on the production line
• Working as part of the production team producing a range of bread products
• Trained and experienced in operating machinery
• Responsible for measuring, checking weights prior to mixing correct ingredients according to manufacturer's recipe
• Responsible for heating ovens, checking temperatures and monitoring baking times
• Working on production line carrying out quality checks, removing any faulty products
• Adhering to Health & Safety, Manual Handling for self and others
• Strict application of Food Safety & Hygiene procedures in the workplace
• The wearing of uniform, name badge & PPE (Personal Protective Equipment) at work

Waiter - Mali Cafe - Sheffield

(2012 - 2012)

• Experienced working in a busy community cafe as a Waitress
• Setting up tables in the restaurant ready for service at breakfast, lunch
• Taking customer orders for food, refreshments etc
• Providing bills, taking payment, handling card and cash transactions
• Good Customer service skills and ability to deal with customer requests
• Experienced in clearing away excess food, dirty plates & crockery to the kitchen areas, setting tables ready for the next day service
• Awareness Of Health & Safety, Manual Handling procedures, the wearing of PPE/corporate uniform

GCSE - English and Mathematics - Sheffield College (2016 - 2017)

Certificate - Life Skills Training Course, Customer Service Plus - Life Skills Training (2014 - 2015)

GCSE - General Education (6 GCSEs including maths and English Level 2) - Firth Park Community Arts College (2012 - 2012)