Administration & Customer Support
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I am a highly motivated and confident administration professional with experience across customer service, office coordination, and volunteering roles. I thrive in both independent and team environments, bringing strong communication skills, a positive attitude, and a dedication to going the extra mile. With a background in handling data, managing projects, and supporting diverse communities, I am adaptable and eager to continue developing my skills.
I take pride in being approachable, organised, and reliable, with a genuine passion for helping people and ensuring tasks are completed to a high standard.
I have built a strong background in administration, customer service, and office support through a variety of roles in legal services, HR, education, and volunteering. My experience includes handling client enquiries, managing data, coordinating projects, updating records, and supporting day-to-day office operations. I have worked with diverse teams and communities, developing excellent communication, organisational, and problem-solving skills.
Across all roles, I bring professionalism, adaptability, and a commitment to delivering high-quality results.
Completed Level 3 Business Administration, supported by Level 2 qualifications in English, Maths, and Principles of Business Administration. Additional certifications include Level 1 Customer Service, Employability, and Personal Development, providing a strong foundation in communication, organisation, and workplace skills.