Saba Kanwal

A confident and highly organised person. I have excellent communication skills which have enabled me to build strong relationship with customers and colleagues. I have ability to connect with customers and provide them with compassion and care. I am seeking a position that offers stability, development, and a chance to progress.

Warehouse Picker - Marks & Spencer - Bradford, West Yorkshire

(2025-01)

• Accurately pick and pack customers' orders using scanners and warehouse systems.
• Keep inventory organised and report any stock issues.
• Consistently meet productivity of accuracy goals in fast-paced environment.
• Work collaborates with team members to meet daily and weekly fulfilment goals.

Volunteer - British Heart Foundation

(2024-01 - 2025-01)

Volunteer for 4 weeks, 100 hours

• Assist customers in-store by answering questions, providing product information, and helping them find what they need.
• Handle incoming phone calls including donations, stock enquiries, reservation and other customers' support.
• Manage transactions at the till including cash, card and refund processes, while maintain accuracy.
• Handle customers complaints professionally and offering them solutions to ensure a positive shopping experience.

Pharmacy Volunteer - Bristol Royal Infirmary - Bradford, UK

(2018-05 - 2019-10)

• Documented accurately each patient interaction and volunteer action.
• Communicated clearly with hospital staff to understand and meet diverse needs.

BSc (Hons) - Public health and Community Wellbeing - University of Bradford (2022-01 - 2025-01)

Diploma of Higher Education - Level 3 Science - Bradford College (2020-01 - 2021-01)

GCSEs - 4 subjects (4Cs) English, Math and sciences - Bradford College (2018-01 - 2019-01)