Sabado Duarte

I am a hard working motivated young individual, an experienced customer services personnel with invaluable experience working in the customer support department, highly focused with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with allocated customers. Having an enthusiastic and positive attitude and working hard to ensure that customers receive an excellent level of service whilst at the same time ensuring the highest level of sales for the company. And also I'm a driven individual who wants to progress, and is now looking to join a company where internal succession is always given priority.

Retail or Customer care assistance at TK Maxx (2007)

Waitress at Selmos Restaurant (2007)

Receptionist at DBN Money (2013)

Principal Cleaner at ServiceMaster Cleaner (2015 – 2016)

Housekeeper at Berkeley Scott (2016)

Receptionist/Housekeeper at Travel Lodge Hotels (2016)

Customer service advisor at Rexel Energy Solution

Providing support, help and advice to customers using companies products or services, explaining our products, answering questions, writing orders. Working as part of a team in a busy and dynamic area, involved in developing the company's sales strategy and also responding effectively to the diverse needs of each customer

Warehouse OP at Staffline Group (2017)

Providing support, help and advice to customers who use the companies products or services, explaining our products, answering questions, writing up orders. Working as part of a team in a busy and dynamic area, involved in developing the companies sales strategy and also responding effectively to the diverse needs of each customer

• Punctual, always on time.
• Operating the till and accurately handling cash, cheques and credit / debit card payments.
• Approaching customers and politely asking questions to understand their needs.
• Keeping the shop and displays clean and tidy at all times.
• Receiving deliveries, unpacking and re-shelving or storing stock.
• Involved in regular stock checks and stock takes.
• Being vigilant at all times and to help minimise stock loss through theft, loss or damage.
• Dealing with customer enquiries by telephone, email, letter or face to face.
• Ensuring that a customers problem is brought to a satisfactory conclusion
• Completing all administrative tasks and updating records
• Able to communicate in a clear, legible objective and professional manner.
• Friendly, polite and approachable.
• Excellent customer facing skills.
• Able to work alone without supervision
• Comfortable with speaking to strangers / customers you have never met before
• Confidence in giving advice and information.

– Cumberland School (2005 – 2006)

– Stratford college (2008 – 2011)