Admin/HR/Carer - Complete care 4 u
(2022-09)
- Scanning/Filing
- Answering phone calls and dealing with email enquiries
- Dealing with weekly and monthly audits
- Data entry and keeping records up to date
- Greeting carers & visitors
- Requesting and replying to emails for references/right to work/DBS checks
- Ordering PPE & uniform supplies
- Providing support with domestic tasks in and out of the home
- Safe mobility around the home/Meal preparations and meal support
- Companionship and emotional support
- Shopping/social and Post office duties
Health care assistant - SureCare
(2019-09 - 2020-03)
- Medication management and administration
- Safe mobility around the home
- Emotional support
- Meal preparation
- Personal care
- Specialist care for complex conditions
Senior Receptionist - Ravat & Ray Dental Care
(2018-04 - 2019-01)
- Dealing with email enquiries
- Answering phone calls
- Monthly stock order
- Cashing up
- Filing/scanning
- Dealing with post
- Ensuring diaries are well managed
- Making sure basic reception duties are done efficiently
- Monthly Audits
- Ensuring the waiting room is looking presentable
- Dealing with complaints/training staff
- Chasing outstanding debt
- Sending referrals on behalf of dentists
Head Receptionist - Synergy Dental Clinic
(2014-02 - 2017)
- Answering phone enquiries
- Dealing with email enquiries
- Managing diaries
- Filing/scanning/basic office duties
- Cashing up
- Monthly Stock order
- Monthly/weekly audits
- Achieve monthly & weekly targets
- Sending letters out
- Dealing with incoming & outgoing post
- Using SOE (dental software)
- Sending referrals of on behalf of dentists
- Chasing debts owed by patients
- Offering finance to patients
- Booking patients in weekly for incomplete treatments
- Keeping the waiting room and practice clean
Inbound/outbound Customer Service Advisor - Claims Advisory Group
(2013-10-07)
- Handling Customer Queries
- Professionally deal with inbound calls
- Achieve targets and KPIs
- Deliver and maintain a good quality service at all times
- Attend team briefs and coaching sessions
- Objection handling
- Accurate and full data capture
- Good Listening and speaking skills
Full time Admin Assistant - Certax Accounting
(2013-08-01 - 2013-08-31)
- Greeting clients and visitors
- Answering phone calls
- Writing letters out
- Using Microsoft packages including email
- Filing, Printing and photo copying
- Dealing with email enquiries
Part Time Sales Assistant - Mary Jane Fashion
(2011-08 - 2013-07)
- Greeting customers and handling all Customer queries
- Organising goods and making sure they are attractively displayed
- Being responsible for processing cash and card payments
- Offering goods for sale at discounted prices
- Arranging orders, monitoring stock levels and ordering items as required
- Promoting clothes for sale
- Be involved in stock control and management
- Looking after shop floor when manager not in
- Using own initiative to solve customer queries/complaints
Full time Sales Assistant - Groves Newsagents
(2011-06-01 - 2011-06-30)
- Serving Customers on till
- Greeting Customers who enter the shop
- Keeping shop tidy at all times
- Stocking shelves up
- Arranging orders and delivery dates
Part Time Sales Assistant - Bank Fashion Ltd
(2009-10 - 2010-01)
- Greeting customers who enter the shop
- Making sure goods are attractively displayed
- Working overtime to set up displays, price tagging in busy periods
- Assisting shoppers to find the goods and products they are looking for
- Giving advice and guidance on product selection to customers
- Arranging orders and delivery date
Classroom Assistant - Sunninghill Primary school
