Sadia Raza

Friendly, reliable, and customer-focused professional with a Master's degree in International Marketing and experience in customer service, administration, education, and retail. Skilled at welcoming visitors, maintaining confidential records, following procedures, and providing excellent service in busy environments. Experienced in supervising people, communicating with individuals from diverse backgrounds, and ensuring a safe, professional, and organized environment.

Flexible, dependable, and available to work variable hours including evenings and weekends.

Teaching & Learning Support Assistant (2024-11 – Present)

• Support teachers and pupils across different schools through education agencies.
• Supervise classrooms and ensure a safe, calm and organised learning environment.
• Follow safeguarding and school procedures at all times.
• Monitor behaviour and resolve issues professionally.
• Assist pupils with additional learning needs while maintaining confidentiality.
• Work effectively with teachers, parents and support staff.
• Prepare classrooms and learning resources.

Administrative Assistant at 3MEEM Foundation (2021-09 – 2025-01)

• Managed confidential records and participant databases.
• Organised registrations and maintained accurate documentation.
• Welcomed parents, volunteers and visitors and responded to enquiries professionally.
• Coordinated educational and community events.
• Communicated effectively with large groups using email and WhatsApp.
• Supported the smooth day-to-day running of the supplementary school.

Midday Assistant at Wellfield Infant & Nursery School (2024-04 – 2024-07)

• Supervised children during lunchtime and playground activities.
• Ensured the safety and wellbeing of pupils.
• Promoted positive behaviour and followed school policies.
• Worked closely with teaching staff to maintain a safe environment.

Teaching Assistant (Placement) (2023-10 – 2024-10)

• Supported classroom learning and one-to-one interventions.
• Assisted teachers with lesson preparation and classroom organisation.
• Encouraged pupil engagement and monitored progress.

Urdu Teacher (2023-09 – 2024-07)

• Planned and delivered engaging lessons for children aged 5–14.
• Built positive relationships with pupils and parents.

Retail & Customer Service Assistant at Pizza Hut (2012-09 – 2013-03)

• Delivered excellent customer service in a busy retail environment.
• Processed customer orders accurately.
• Handled telephone enquiries and payments.
• Managed stock and maintained cleanliness standards.
• Worked effectively within a team to meet customer expectations.

Family Business Assistant (2013-04 – 2021-08)

• Assisted with customer enquiries and sales.
• Managed social media communications.
• Processed customer orders and maintained positive customer relationships.

Master's degree in International Marketing