Sadie Watkins

I am confident and driven professional with nearly five years of experience in fast-paced customer environments, including two years in a management position. Known for strong organization, calm decision-making under pressure, and creating positive first impressions. With a background in criminology and leadership, I bring professionalism, attention to detail, and a proactive mindset to every role.

Shift manager - McDonalds

(2024-01)

Promoted into management position recognizing leadership ability, reliability and strong performance

• Lead and motivate team members during busy service periods
• Act as first point of contact for customer queries and escalations
• Train and mentor new staff to maintain high standards
• Oversee daily operations, compliance and performance targets
• Manage cash procedures and ensure financial accuracy

Crew Member - McDonalds

(2021-01 - 2024-01)

• Delivered consistent, high quality customer service
• Worked effectively within a large, fast paced team
• Handled transactions accurately and responsibly
• Maintained cleanliness and strict food safety standards

A level - Double Sport A level - Criminology A level - Welsh Baccalaureate

GCSE - 11 GCSEs (Grades A-C), including English and Mathematics