Safa Pathan

A motivated and detail-oriented professional with a Master of Commerce and broad experience spanning talent acquisition, customer operations, warehousing, and accounting. Adept at managing end-to-end recruitment processes, delivering high-quality service, and maintaining accurate records within fast-paced environments. Committed to continuous professional development and contributing meaningfully to organisational goals.

Talent Acquisition Specialist - North Shift Recruitment

(2025-06)

• Source, screen, and shortlist candidates via job boards, LinkedIn, referrals, and direct headhunting to fulfil client vacancies across multiple sectors.
• Manage end-to-end recruitment processes including job briefings, interview coordination, offer management, and onboarding support.
• Build and maintain strong relationships with clients and hiring managers, providing consultative advice on market trends, salary benchmarks, and talent availability.
• Maintain accurate candidate and client records within the ATS, ensuring full compliance with GDPR requirements.
• Conduct telephone and video interviews to assess candidate suitability, competency, and cultural fit prior to client submission.
• Collaborate with the wider recruitment team to meet monthly placement targets and support business development initiatives.

Junior Recruiter - Maxlink Pvt Ltd

(2023-08 - 2025-05)

• Assisted in sourcing and screening candidates across a range of industries using job portals, LinkedIn, and internal databases.
• Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth and professional recruitment experience.
• Maintained accurate candidate records within the applicant tracking system in line with data compliance standards.
• Supported senior recruiters in drafting job descriptions, posting vacancies, and managing candidate pipelines.
• Conducted initial telephone screenings to assess candidate suitability ahead of client submissions.
• Contributed to building and maintaining a qualified talent pool for current and future client requirements.

Warehouse Operative - Amazon

(2023-03 - 2023-07)

• Received, checked, and sorted incoming goods and shipments, ensuring stock integrity at all times.
• Picked and packed customer orders accurately and efficiently to meet daily dispatch deadlines.
• Operated warehouse equipment including pallet trucks and conveyor systems safely and responsibly.
• Scanned and logged inventory via warehouse management systems to maintain stock accuracy.
• Maintained a clean, organised, and safe working environment in full compliance with health and safety regulations.

Operations Representative - Concentrix

(2020-08 - 2023-03)

• Handled a high volume of inbound customer enquiries, delivering prompt and professional resolutions.
• Provided accurate product and service information, making tailored recommendations to meet individual customer needs.
• Investigated and resolved customer complaints in line with company policy, issuing refunds where appropriate.
• Identified recurring issues and escalated feedback to relevant business teams to drive continuous improvement.
• Maintained detailed records of customer interactions using CRM systems, ensuring compliance and data accuracy.

Junior Accountant - Vintex Rubber Pvt Ltd

(2019-07 - 2020-08)

• Posted and processed journal entries to ensure accurate recording of all business transactions.
• Updated accounts receivable records and raised invoices in a timely manner.
• Assisted in the review of expenses and payroll records as directed by senior team members.
• Maintained financial databases to ensure data accuracy and immediate availability of information.
• Prepared and submitted weekly and monthly financial reports for management review.

Master of Commerce - MCom - University of Hertfordshire, UK (2022)

Bachelor of Commerce - BCom - The Maharaja Sayajirao University, Vadodara (2019)

Higher Secondary Certificate - HSC - Gujarat Secondary & Higher Secondary Education Board (2016)

Secondary School Certificate - SSC - Gujarat Secondary & Higher Secondary Education Board (2014)