Said Essouktani

.Dedicated and reliable professional with over four years of experience in the hospitality and catering industry. Currently working as a Catering Assistant with HCA Healthcare, I specialise in delivering exceptional patient and event services. I am eager to take on new challenges that utilise my skills and provide opportunities for growth. I excel in both team environments and independent roles, consistently striving to exceed customer expectations.

Catering Assistant HCA Healthcare Current Position • Cater to clients’ needs, ensuring meals and refreshments meet individual dietary requirements and preferences.

• Assist in the preparation and delivery of catering services for hospital events.
• Maintain cleanliness and hygiene standards in food service areas.
• Work closely with healthcare staff to ensure smooth and efficient service.

Food Service Assistant Sodexo

Agency – NHSc Birmingham 2023 – 2024 • Prepared and served hot and cold beverages at Costa Coffee.

• Delivered outstanding customer service to ensure a positive experience.
• Handled orders, payments, and shop opening/closing duties.

Kitchen

Porter/Waiter/Delivery Driver Bay Binh Me Restaurant, London 2019 – 2022 • Supported chefs with food preparation and maintained a clean kitchen environment.

• Mixed and served cocktails at the bar.
• Took and processed dine-in and takeaway orders.
• Delivered food to local customers efficiently and safely.
• Ensured compliance with health and safety regulations.

Food and Safety Level 2 (2024)

EDUCATION AND QUALIFICATIONS • Undergraduate in Arab Law CPNC University, Morocco (2018 – 2019) • Customer Service Course Institute of Trade and Tourism (2018 – 2019) • High School Diploma High School Casablanca, Morocco (2016 – 2017)