Sailesh Deep

Customer-focused Retail Sales Assistant with experience helping customers in retail and service environments. Comfortable understanding customer needs, recommending suitable products, handling transactions accurately, and supporting a positive shopping experience. Experienced in technology, fashion, and customer-facing roles, with a friendly approach, strong attention to detail and the ability to work confidently during busy periods.

Crew Member - McDonald's - Bedford, UK

(2025-04)

• Assisted 60–80 customers during a typical shift while keeping friendly and efficient service.
• Processed customer orders and payments accurately using POS systems.
• Worked closely with colleagues during busy periods to ensure smooth operations.
• Supported cleanliness, organisation, and presentation standards across customer-facing areas.
• Adapted to different tasks throughout shifts based on business needs.

Sales Assistant - iStore India - Ludhiana, India

(2022-07 - 2022-12)

• Helped customers choose phones, chargers, cables, and mobile accessories based on their needs and budget.
• Explained product features, compatibility, and differences between products in a simple and clear way.
• Answered customer questions and helped them make informed purchasing decisions.
• Processed cash and card payments accurately while supporting a positive customer experience.
• Kept shelves organised, replenished stock, and ensured products were correctly displayed and labelled.
• Supported colleagues during busy periods to ensure customers received prompt help.

Retail Assistant - Monte Carlo Fashion Ltd - Ludhiana, India

(2022 - 2023)

• Assisted customers with product selection, sizing guidance, and general enquiries.
• Recommended suitable products based on customer requirements.
• Supported stock replenishment and kept organised product displays.
• Checked pricing and labels for accuracy.
• Handled product exchanges while supporting good customer service standards.

MSc - Leadership and Human Resource Management - The University of Law, Birmingham, UK

Bachelor of Commerce - Shree Atam Vallabh Jain College, Ludhiana, India (2021 - 2024)