Saima Naz

Organised and client-focused professional with 9 years of experience managing independent business operations, client accounts, and administrative processes. Proven ability to handle multiple projects simultaneously, maintain accurate records, communicate effectively with stakeholders, and deliver results to deadline.

Background spans welfare administration and business management.

Welfare Officer at United Kingdom (2026 – Present)

• Supported service users with their day-to-day welfare needs.
• Routed emails between service users, the Home Office and service providers.
• Kept records up to date and organised files for each case.
• Helped schedule appointments and followed up on outstanding actions.

Freelance Business Owner, Marketing & Design Consultant at Self-Employed (2017 – 2026)

• Created visual content for clients including social media graphics, promotional materials and basic brand assets using Canva.
• Managed client social media accounts using Meta Business Suite, scheduling content and monitoring performance.
• Ran Facebook and Instagram ad campaigns, tracked spend and shared results with clients.
• Handled basic SEO tasks including updating page content and meta descriptions for client websites.
• Set up and updated products on Shopify stores on behalf of clients.
• Communicated with clients via email, managed deadlines and delivered work on time.

Bachelor's Degree in Software Engineering