Saima Yazmin Azad

A highly resourceful, determined, and hardworking individual with excellent communication and interpersonal skills. Works well as part of a team and can also use own initiative to work unsupervised. Possesses excellent understanding of how to get the best from people, while working within an organisational framework with an incredibly positive attitude to the work I take on.

Admin Assistant - The Children's society

(2023-10)

• Responded sensitively to general inquiries made to the service, ensuring a positive experience for service users.
• Logged all petty cash transactions, managed cash withdrawals and contributions, banked cheques, raised purchase orders, and invoices for funders while coordinating with the Programme Business and Finance Manager
• Maintained a clean and organised office environment to promote efficiency.
• Supported staff in organising the provision of equipment, resources, office supplies, and services as needed.
• Assisted the Business and Finance Manager in producing financial, business, and administrative reports for the service.
• Provided other administrative support, including word processing, data inputting, and updating confidential records
• Kept correct records of service users, using databases and spreadsheets while adhering to The Children's Society's confidentiality policy.
• Aided in the development and maintenance of administrative systems within the service.
• Managed and scheduled meetings and appointments, including travel and accommodation arrangements.
• Collaborated with the Service Manager to develop and support social media pages for the new service, following The Children's Society policy.
• Supported Health & Safety monitoring across the service, including fire alarm testing, monthly legionella checks, fire drills, and watching First Aid kits, ensuring compliance with Health and Safety procedures.

Trainee Estate Agent - Cosmopolitan Homes

(2025-05 - 2025-08)

• Handled administrative tasks such as updating property listings, scheduling viewings, managing client database.
• Helped in ensuring all compliance checks were completed for several properties including, organising expiring gas safety and EICR certificates and right to rent checks.
• Helped senior agents with property viewings which allowed me to gain hands-on experience in client interaction
• Dealt with first enquiries with a strong focus on capturing and relaying client requirements to senior agents.
• Recognised for contributing to successful property lets by supporting viewings and guiding clients through to the offer stage.

Volunteer Receptionist - Osmani Trust

(2022-06 - 2022-09)

• Supervising the café and retail shops
• Completing transactions via PDQ system with customers
• Stock shelving
• Liaising with clients and supporting through employment/health and youth service.
• Booking in meetings for clients
• Dealing with telephone enquiries
• Managing caseload and distributing to the team
• Filing sensitive data in line with data protection act

Level 3 - Business Studies - Newham Sixth Form College (2022-09 - 2023-07)

GCSE - Little Ilford Secondary School (2017-09 - 2022-07)