Sajeeda Begum

A highly motivated and adaptable professional with a BSc in Business Management and extensive experience as an Immigration Officer. I bring strong expertise in casework, policy application, and evidence-based decision-making, with a proven ability to manage sensitive, high-stakes situations with discretion and professionalism. I am known for my analytical thinking, meticulous attention to detail, and ability to remain calm under pressure.

In my role as an Immigration Officer, I handled complex immigration cases, collaborated with internal and external stakeholders, and made legally robust decisions that directly impacted individuals' lives. I am also proficient in a wide range of IT systems and digital case management tools, with a solid understanding of data handling, workflows, and operational procedures. Beyond my civil service experience, I successfully launched and managed an online business, building a loyal customer base through excellent service, branding, and digital marketing.

This demonstrates my initiative, entrepreneurial mindset, and strong self-management skills. In 2016, driven by my passion for humanitarian work, I raised £10,000 in just two months for the charity Orphans in Need and personally distributed aid to families in Jordan. This experience reflects my commitment, ability to lead impactful projects, and dedication to causes I believe in.

I'm now looking to bring my diverse skills into a new and forward-thinking organisation. I have a genuine passion for learning, adaptability across sectors, and a track record of achieving whatever I set my mind to, whether it's through leadership, service delivery, or project management. My goal is to contribute meaningfully, grow professionally, and embrace new challenges across a range of industries.

Willing to relocate: Anywhere

Immigration Officer - Home Office - London

(2023-11 - 2025-05)

• Conducted detailed interviews and made legally sound decisions on complex immigration and asylum cases, including detention, removal, and deportation.
• Applied immigration law, policies, and procedures with strong attention to detail and impartiality.
• Managed high caseloads under pressure while meeting tight deadlines and maintaining accuracy.
• Liaised with legal representatives, stakeholders, and other government departments to gather evidence and reach fair outcomes.
• Maintained accurate and timely records on official systems (including CID, Atlas, and Pronto) and contributed to case audits and quality reviews.
• Adapted to fast-changing operational demands while maintaining professionalism and empathy, especially in sensitive or emotionally charged cases.
• Committed to continuous development, including working on portfolios and participating in training to strengthen legal decision-making and safeguarding awareness.
• Led and supported operational teams during enforcement visits and casework initiatives, ensuring compliance with legal protocols and safeguarding duties.

Security Officer - Heathrow Airport - London

(2022-03 - 2022-09)

• Conducted security screening of passengers, staff, and luggage in compliance with airport and national safety regulations.
• Operated advanced scanning equipment (X-ray, body scanners, and explosive trace detection) to identify prohibited items.
• Responded swiftly and professionally to security alerts and emergencies, ensuring passenger safety and minimal disruption.
• Delivered excellent customer service while maintaining strict security protocols, especially in high-pressure environments.
• Worked collaboratively with law enforcement, airline staff, and terminal management to uphold operational security.
• Maintained situational awareness and vigilance at all times to detect suspicious behavior and prevent threats.
• Demonstrated resilience, attention to detail, and adaptability during peak travel periods and changing shift patterns.

Teaching Assistant - Teaching Personnel - London

(2020-05 - 2021-08)

Style Consultant - Phase Eight

(2017-08 - 2019-03)

Awarded 'Employee of the Month' for being dedicated and supporting in driving the business, and achieving all targets set by the business, twice.

• Established excellent customer relationships and provided a high standard of service to both internal and external customers
• Assisted with stock control, by receiving and checking deliveries, renewing stock from the storeroom or warehouse, and keeping financial and stock records

Stock Auditor - Orridge & Company

(2017-07 - 2017-09)

• Working as part of a team to count stock for clients including companies such as high street retailers, pharmacy, DIY and major supermarkets.
• Working at different customer/client sites via organised travel groups around the surrounding regions.

Exam Invigilator

(2016-05 - 2016-06)

Supporting the Head Invigilators with the day-to-day operation of examination venues

• Invigilating during examinations, dealing with queries raised by candidates and dealing with examination irregularities in accordance with strict procedures;
• Collecting and collating scripts at the end of the examination in accordance with strict procedures.

Administrator - Brisk Claims Management

(2009-06 - 2011-07)

• Prepared incoming invoices for payment, and calculated the cost of customer orders for outgoing invoices
• Maintained filing systems and ensured important documents were properly recorded and stored
• Arranged meetings, booked meeting rooms and took minutes

BSc - Business Management - Plymouth University (2014-10 - 2017-07)