Sakshi Bangera

Motivated and detail-oriented MSc Accounting and Finance student with strong foundational knowledge in finance and accounting, complemented by hands-on experience in customer service and hospitality.

Sales Advisor - Skopes North Greenwich, The O2 - London, UK

• Delivered excellent customer service by assisting customers in selecting formalwear, suits, and accessories based on their style and requirements.
• Maintained strong product knowledge of menswear collections, fabrics, and fittings to provide personalised recommendations.
• Achieved sales targets through effective selling techniques, upselling, and cross-selling complementary products.
• Managed store operations including visual merchandising, stock replenishment, and maintaining store presentation standards.
• Handled POS transactions, customer queries, and returns while ensuring a smooth shopping experience.
• Collected customer emails and built relationships to support repeat business and brand loyalty.

Receptionist & Customer Service Associate - Restaurant 1947 - London, UK

(2024-01)

• Welcome and assist guests with reservations, seating, and inquiries in a high-end dining environment.
• Manage front desk operations, including telephone handling and guest coordination.
• Resolve customer issues promptly to ensure satisfaction and uphold service standards.
• Managed bookings and guest coordination for seven rooms, ensuring smooth check-in/check-out and high service standards.
• Assisted as bar staff during busy periods, preparing and serving beverages in accordance with restaurant quality and safety guidelines.

Customer Service Crew Member - Subway - London, UK

(2024-01 - 2025-01)

• Prepared and served food orders while maintaining hygiene and brand guidelines.
• Assisted customers with product choices, upselling, and handling payments.
• Supported store operations including stock replenishment and cleanliness.

Accounting Intern - Mitesh Mor & Co., Chartered Accountants - Mumbai, India

(2023-01 - 2023-12)

• Recorded sales and purchase transactions using Tally accounting software.
• Assisted in GST registration and filing for individual and corporate clients.
• Maintained organized financial records in line with regulatory standards.

MSc - Accounting and Finance - University of Greenwich (2024-01 - 2025-12)

Bachelor's - Management Studies (Finance Specialization) - S.M. Shetty College of Science, Commerce & Management Studies (2019-01 - 2024-12)