Sales Advisor - Skopes North Greenwich, The O2 - London, UK
- Delivered excellent customer service by assisting customers in selecting formalwear, suits, and accessories based on their style and requirements.
- Maintained strong product knowledge of menswear collections, fabrics, and fittings to provide personalised recommendations.
- Achieved sales targets through effective selling techniques, upselling, and cross-selling complementary products.
- Managed store operations including visual merchandising, stock replenishment, and maintaining store presentation standards.
- Handled POS transactions, customer queries, and returns while ensuring a smooth shopping experience.
- Collected customer emails and built relationships to support repeat business and brand loyalty.
Receptionist & Customer Service Associate - Restaurant 1947 - London, UK
(2024-01)
- Welcome and assist guests with reservations, seating, and inquiries in a high-end dining environment.
- Manage front desk operations, including telephone handling and guest coordination.
- Resolve customer issues promptly to ensure satisfaction and uphold service standards.
- Managed bookings and guest coordination for seven rooms, ensuring smooth check-in/check-out and high service standards.
- Assisted as bar staff during busy periods, preparing and serving beverages in accordance with restaurant quality and safety guidelines.
Customer Service Crew Member - Subway - London, UK
(2024-01 - 2025-01)
- Prepared and served food orders while maintaining hygiene and brand guidelines.
- Assisted customers with product choices, upselling, and handling payments.
- Supported store operations including stock replenishment and cleanliness.
Accounting Intern - Mitesh Mor & Co., Chartered Accountants - Mumbai, India
(2023-01 - 2023-12)
- Recorded sales and purchase transactions using Tally accounting software.
- Assisted in GST registration and filing for individual and corporate clients.
- Maintained organized financial records in line with regulatory standards.