Salina Begum

Confident and organized professional with proven ability to work independently and collaboratively in team settings. Demonstrates strong problem-solving and a proactive approach to challenges, consistently delivering innovative solutions. Proficient in ICT, including Microsoft applications, with excellent communication and writing abilities. Thrives under pressure, meeting deadlines while effectively engaging and leading others.

Sales assistant/Cashier - Lucilla School Wear Ltd - London

(2021-01 - 2022-12)

• Customer service/ greeting
• Customer orders click & collect
• Size, design, supplier organization
• Working on tills
• Helping in fittings rooms
• Managing Online orders

Accident Advisor - Saka Car Hire Ltd - London

(2020-01 - 2021-12)

• Communication with clients via phone & email
• Confidential meetings with solicitors
• Going through client's paperwork with them
• Filing, fax & replying to emails
• Photocopying, use of Microsoft excel
• Pinpointing accident location on maps
• Filling client reports
• Dealing with client's appointments etc., doctor appointments & legal appointments

Sales Assistant - Zara - London

(2019-01 - 2021-12)

• Customer service
• Helping customers purchase via iPad online
• Communication with staffs via radio
• Working in fittings rooms
• Cash handling on tills
• Scanning products for stock quantity
• Filling, folding and organizing clothes

Sales Assistant - Tesco Express - London

(2017-01 - 2019-12)

• Customer service on shop floor / greeting
• Working on tills / cash handling
• Working with tobacco, alcohol and lottery
• Stock check & handling deliveries
• Manual handling
• Scanning & labelling products
• Replenishment
• Click & collect service

Certificate of Higher Education - Adult social care - Newham College of College (2020-01 - 2021-12)

Diploma of Higher Education - Business management - London Churchill college, Newham College (2015-01 - 2017-12)

A-Level - Catering & hospitality, Business, Art(textiles) - Quintin Kynaston Community Academy Sixth form (2013-01 - 2015-12)

GCSE - Math, English, Science, Business Management, Health & social care, Art (textiles), Catering & Hospitality - Quintin Kynaston Community Academy (2008-01 - 2013-12)