Salma

Motivated, reliable and confident individual with experience in sales, hospitality and retail. Strong communication, customer service and problem-solving skills with the ability to work efficiently in fast-paced environments while delivering excellent customer experiences.

Door-to-Door Sales & Marketing Representative ( s3 marketing)

• Promoted products and services through face-to-face customer engagement.
• Built rapport quickly and handled objections confidently.
• Exceeded daily targets through resilience and persuasive communication.
• Developed sales, negotiation, teamwork and time-management skills.

Bobarista at Bubble Tea Shop

• Prepared drinks to a high standard while maintaining speed and accuracy.
• Delivered excellent customer service and resolved customer queries professionally.
• Handled cash/card payments and maintained cleanliness and food safety standards.

Retail Assistant

• Assisted customers with purchases and product enquiries.
• Replenished stock and maintained attractive shop displays.
• Worked collaboratively to meet store standards and sales goals.

GCSE in English – New City College

Level 1 in Health & Social Care – New City College