Salma Zannah

Quality Assurance professional with experience supporting Quality Management Systems (QMS) within regulated pharmaceutical environments. Experienced in GMP documentation review, deviations, CAPAs, change controls, investigations, internal audits and compliance activities. Skilled in maintaining inspection-ready documentation, managing quality records, supporting quality processes and collaborating with cross-functional teams to ensure compliance and continuous improvement.

Proficient in electronic quality and laboratory systems including TrackWise, Empower CDS, OpenLab and Oracle. Highly organised, detail-oriented and committed to quality excellence.

QC Analyst - Catalent Pharma Solutions

(2025-07)

• Supported Quality Management System (QMS) processes by managing deviations, CAPAs, change controls, and investigations in line with GMP requirements.
• Reviewed GMP documentation, analytical records and supporting evidence to ensure completeness, traceability, compliance and adherence to ALCOA+ data integrity principles.
• Supported investigation of OOS, deviations and non-conformance events through documentation review, data assessment and root cause analysis.
• Collaborated closely with Quality Assurance, Operations and cross-functional teams to support timely resolution of quality events and implementation of corrective actions.
• Maintained inspection-ready documentation in accordance with GMP standards and internal quality procedures.
• Trained junior analysts on GMP documentation practices, compliance expectations and good documentation principles.
• Contributed to continuous improvement initiatives to enhance documentation quality, compliance and workflow efficiency.

Analytical Science Intern - Kindeva Drug Delivery

(2024-05 - 2024-08)

• Maintained audit-ready electronic laboratory documentation (ELN) in compliance with cGMP and data integrity standards
• Supported documentation control and traceability using Empower CDS and OpenLab systems
• Assisted in ensuring compliance with GxP requirements across analytical workflows
• Demonstrated high adaptability, working across multiple product types.

Regulatory Audit Intern - National Environmental Standards and Regulations Enforcement Agency

(2021-10 - 2022-06)

• Supported regulatory audits by collecting data and compiling compliance reports
• Gained exposure to QMS frameworks and regulatory requirements aligned with GMP principles
• Assessed environmental and chemical safety compliance across regulated facilities

International Student Ambassador - Loughborough University

(2023-10 - 2024-06)

• Provided mentorship to students, enhancing communication and leadership skills.

Volunteer - Oxfam Society

(2022-09 - 2023-05)

• Contributed to community initiatives, demonstrating organisational and teamwork skills.

MSc - Analytical and Pharmaceutical Sciences - Loughborough University (2023-01 - 2024-12)

BSc - Chemistry - University of Leicester (2019-01 - 2023-12)