Team Leader Delivery Driver
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A self motivated individual with a proven record in business development and personal management skills used effectively in the motivation of individuals and teams to maximise company profitability and efficiency. Possessing excellent communication and negotiation strengths combined with the ability to maintain sustainable relationships with customers. Good qualities in leadership, corporate governance, and financial management.
Entrepreneurial, possessing sound commercial acumen and a motivated, results driven team player.
Team Leader Delivery Driver - ABEL & COLE - ANDOVER
(2021-01)
Looking after a Team of 5 drivers throughout the day from start to finish their shift. Weekly vans check in order to comply with road safety in accordance with DVLA. Coaching and disciplinary in accordance with policy and procedure, daily route planner to in efficiency to reduce environment emissions.
Reporting of hazards and healthy and safety issues throughout the warehouse and road. Transporting and delivering individual orders of fresh fruit & vegetables to clients and businesses in a safe, clinical and timely manner. This involves reviewing orders thereby ensuring correct and on time delivery thereby maintaining vital customer satisfaction.
This requires good all round communication in dealing with customers, the ability to navigate and and plan routes and work to important time schedules.
Owner - SOUTH ITALY LTD - LONDON
(2014-05 - 2021-01)
Responsible for the founding, development and day to day running of the business. This involved taking the company from start up to a turnover in excess of £250,000 within 4 years. This has been achieved by the prudent and careful buying of all clothing products from suppliers, predominantly in Italy and Europe.
Other responsibilities include the overall administration of the company through careful fiscal and administrative control. The selection of all sales sites and the building of a satisfied and happy customer base. This has resulted in many return customers and a good reputation with all our suppliers and has ensured that the business continues to grow in a steady and sustained way.
Sales Supervisor - GAP INC - KINGSTON UPON THAMES
(2009-09 - 2014-05)
KPI focused and motivated by archiving goals and objectives ,P&L merchandising, sales, personnel, payroll management and scheduling to meet and exceed store financial projection and maximise revenue. New employee training procedures, policies, refunds and customers service. Understanding and responding to customers needs, making suitable recommendations and up selling and cross selling.
Operating tills, cash up financial system, end of day closing procedures and participating in stock take. Delivery of new stock and store replenish. Weekly conference call with District Manager.
Barista - PRET A MANGER - RICHMOND UPON THAMES
(2006-06 - 2009-08)
My first job in the UK after coming from my native Italy. Starting at the bottom I moved on to the operation of tills and other financial aspects of the day to day running of a very fast moving food and drink venue. Responsible for new employee and team leader training on procedures and standards within the company.
Leading the floor and managing the team to ensure smooth and efficient operations. Responding to customers needs in order to ensure that all aspects of customer satisfaction were maintained.
Coffee specialist UK regional latte art. Achieving and exceeding my personal sales targets, and establishing a delivery set up for the company.
Primary and Secondary Education - State system in Naples, Italy
Diploma - Electrical Engineering
