Salvo Rotta

Infrastructure-focused Systems Engineer with 3+ years of experience delivering network, system, and automation solutions within a fast-paced ISP and NOC environment. Strong hands-on experience with Linux systems, virtualisation (VMware), and enterprise network infrastructure, combined with working knowledge of Active Directory, user management, and IT support operations. Skilled in Python automation (Paramiko, Netmiko), system troubleshooting, and root cause analysis across distributed environments.

Experienced in infrastructure testing, firmware patching, and maintaining high-availability services across LAN, WAN, and fibre networks. Hands-on experience with Windows Server environments in lab settings, including Active Directory, Group Policy, DNS, and user/account management, alongside ongoing development in Microsoft Azure and hybrid infrastructure.

Wireless / Network Engineer - Total Care and Support

(2023-04 - 2025-08)

• Supported large-scale ISP infrastructure across LAN, WAN, WLAN, and fibre networks, ensuring high availability and operational performance
• Administered and configured Linux-based systems (OpenWRT/embedded), including remote system access, updates, and troubleshooting
• Developed Python automation tools to streamline provisioning, monitoring, and firmware upgrades, reducing manual effort and improving deployment consistency
• Performed root cause analysis of complex network and system issues, implementing long-term fixes to enhance reliability and reduce incidents
• Managed system patching and firmware lifecycle across routers, access points, and CPE devices in both lab and live environments
• Worked with VMware virtualised environments to test infrastructure configurations and validate system performance
• Provided 1st–3rd line technical support, including incident investigation, escalation, and resolution within NOC operations
• Managed user access and basic identity management tasks within Active Directory and internal systems
• Testing, deployment, and rollout of Wi-Fi 6/6E/7 wireless radio (AP, CPE)
• Contributed to fibre infrastructure projects (GPON/XGPON), supporting high-speed broadband delivery
• Followed structured change control processes and produced technical documentation for system configurations and updates

BSc - Computing Technologies - University of Roehampton