Sam Kojczyk

Highly-organised Administrator with 9+ years’ post-graduate experience accurately processing client data, promptly responding toand resolving internal ticketing enquiries, and monitoring key customer accounts. Key strengths include: efficiently inputting, updating and tracking client information in complex internal systems; reviewing, identifying, verifying and correcting any data discrepancies to maintain accuracy; and quickly learning, navigating, and multi-tasking between various databases, software packages and spreadsheets as well as training new members of staff. Self-taught computing intellectual who is able tooperate the more complex features of Microsoft Office Word, Excel and Outlook as well. A fast learner who quickly absorbs and applies new information and is not afraid to take the initiative / step outside comfort zone to generate results.

Key Skills

▪ Maintaining and managing databases

▪ Effective communication skills, written and verbal

▪ Excellent attention to detail and quality-assurance

▪ Prioritising workload and multi-tasking

▪ Responding to internal ticketing systems

▪ Strong clerical, administrative and office-based skills

▪ Customer-service and call handling / customer enquiries

▪ Highly-organised, focused and attentive

▪ Advanced Microsoft Office inc. Excel

▪ Time-management and meeting deadlines

IT Skills:

Advanced Microsoft Office including Word, Excel, Access, Outlook and PowerPoint.

Proficient user of Adobe Photoshop, Premiere and Editor.

BA in Media Studies (2:2) | University of East London (2014)

BTEC in Media Studies (triple Distinction) | Palmers College (2011)with Bursary for “Outstanding Effort”

GCSEs including Maths and English grades A-C, with Merit in ICT(2009)

St John’s Ambulance First Aider (2022)