Saman Batool

A highly dedicated, vigilant, and SIA-licensed Security Professional with a unique academic background combining a BSc in Computer Science and an MSc in Digital Marketing. Demonstrates over five years of comprehensive security experience across both international and UK environments. Proven track record in maintaining public safety, crowd control, access management, and asset protection.

Possesses exceptional tech-literacy, conflict resolution skills, and a strong customer-centric approach, enabling effective communication and seamless professional operations in high-pressure environments.

Door Supervisor / Security Officer - Mid Core Security Company - United Kingdom

(2025-01)

• Securing premises, personnel, and members of the public by maintaining a highly visible and reassuring presence.
• Conducting meticulous access control, identification checks, and bag searches in alignment with venue policies and legal regulations.
• Utilising dynamic risk assessment and conflict resolution techniques to de-escalate challenging situations calmly and professionally.
• Collaborating with local authorities and emergency services when required, ensuring accurate incident reporting and logging.
• Providing exceptional customer service, guiding visitors, and maintaining a welcoming yet highly secure environment.

Security Officer - Phoenix Security - Pakistan

(2021-01 - 2024-12)

• Managed security operations, asset protection, and surveillance monitoring for high-footfall commercial properties and corporate clients.
• Enforced strict entry protocols, monitored CCTV networks, and conducted routine internal and external perimeter patrols.
• Responded rapidly to alarms, emergency situations, and safety hazards, initiating emergency and evacuation protocols successfully.
• Maintained comprehensive written logs, shift reports, and incident diaries for management review.

MSc - Digital Marketing - University of Hertfordshire (2026-01)

BS - Computer Science - Pakistan (2020-01)