Saman Faryad

Bringing positive attitude and strong communication skills to every interaction. Experienced in customer service and team collaboration, ensuring smooth and efficient operations. Quick to adapt and eager to learn, with focus on providing exceptional support and pleasant shopping experience.

Warehouse Operative at Geodis (2022-01 – Present)

• Order picking, packing, stock handling, goods-in/goods-out processes and maintaining warehouse standards.
• Followed health and safety procedures while achieving productivity targets.

Warehouse Operative at Boots Warehouse

• Supported warehouse operations including picking, packing and inventory handling.
• Worked efficiently within a fast-paced warehouse environment.

Selling Assistant at VEG EXPRESS (2023-10-01 – 2025-10-30)

• Offered bilingual support to non-English speaking customers, improving inclusivity and accessibility.
• Handled customer returns and exchanges with professionalism, maintaining satisfaction and loyalty.
• Delivered exceptional customer service, swiftly addressing inquiries and providing product recommendations.
• Maintained high standards of cleanliness and organisation throughout the sales floor.

Master of Business Administration in Project Management – University of West of Scotland (2024)

Bachelor of Science in Zoology – University of Kotli Azad Jammu and Kashmir (2020)

A-Levels in Pre-Medical – Ibne Sina Model College, Kotli Azad Kashmir (2015)

GCSEs in Sciences – Ibne Sina Model College, Kotli Azad Kashmir (2013)