Senior sales assistant - Whittard - Edinburgh
(2023-04)
- Handled customer complaints efficiently, turned negative experiences into positive ones.
- Maintained high standards of cleanliness on shop floor, improved shopping experience for customers.
- Developed customer relationships by providing excellent service and understanding individual needs.
- Led a successful team of [Number].
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Maintained accurate records to track cash handling activities.
- Totalled bills using maths skills and maintained accurate till count.
Housekeeping cleaner - Self employed - Edinburgh
(2010-07)
- Carried out deep cleans as necessary resulting in an immaculate living space for clients' enjoyment.
- Managed inventory of cleaning supplies effectively to avoid running out unexpectedly.
- Ensured client satisfaction by providing high-quality cleaning services at all times.
- Performed laundry tasks, leading to clean and neatly folded clothes for clients.
- Upheld highest cleanliness standards in client homes by diligent washing, scrubbing, and sanitising of surfaces.
- Achieved spotless environment for clients through thorough dusting, mopping, and sweeping.
Sales assistant - The range - Edinburgh
(2016-07 - 2023-04)
- Improved customer service by efficiently handling queries and complaints.
- Conducted daily inventory checks to manage stock levels accurately.
- Collaborated effectively with team members to meet sales targets.
- Managed till operations smoothly, reducing waiting time for customers.
- Trained new staff members, fostering a supportive working environment.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Cleaning - Bed and breakfast - Edinburgh
(2015-07 - 2017-09)
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Kept communal areas tidy and well-organised for optimal functionality.
- Promoted good maintenance habits amongst team members through regular training sessions.
