Dedicated retail professional with over twenty years of experience
Send a job offer directly to this candidate
Dedicated retail professional with more than twenty years of experience utilising team-building and interpersonal skills in a fast-paced, customer-focused retail environment. Harnesses skills and experience to greet and help customers as they search for products that meet their needs. With over ten years of administration experience as the receptionist of a successful private tutoring service, I am also competent in time management, communication and IT.
Having taken a few years out of employment to spend time with my family and look after my father, I am now excited to explore a career in the care industry where I can utilise my transferable skills and learn new ones along the way.
Store Assistant - The One Stop Shop - York
(2012-01 - 2022-12)
This is a family run business in which my role varied largely from serving customers, ensuring shelves were well stocked and kept tidy, stock check (digital), deliveries and developing new promotions. During this employment I developed greatly my communicational skills and new ways of connecting with customers through tailoring new offers and promotions based upon their needs. As my father was heading towards retirement, I ran the store and took responsibility for every aspect.
I communicated with sales representatives, oversaw the busy store, made sure the shelves were full and tidy, served customers, and ensured the cash-up was accurate.
Sales Assistant - Boots the Chemist - York
(2005-10 - 2010-12)
My tasks varied from serving customers, stocking shelves, maintaining the tills, making sure all the equipment was usable, ordered for customers using inhouse software, trained up new staff, and greeted any external staff that came to the store for training. I also trained in the pharmacy area.
Sales Assistant - Superdrug - York
(2010-12 - 2011-07)
Varied tasks from serving customers to upselling one-day offers, plus communicating with other stores to see if they had the items customers required which were out of stock.
Retail Associate - TK Maxx - York
(2011-07 - 2012-12)
I helped create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensured they have a positive shopping experience.
Delivery Assistant - Asda - York
(2012-07 - 2012-07)
I improved delivery, scheduling, and vehicle deployment, and oversaw day-to-day transport activity.
Receptionist - York and Harrogate Tutors - York
(2005-03 - 2015-07)
During this role I acted as receptionist for both teachers and enquiring parents, and as a personal assistant to the headmaster. I was the contact point for both parent and teachers enabling effective communications and ensuring all questions were answered. It was my duty to monitor the office and inform the headmaster of when he had parents or teachers to contact.
I facilitated the use of email, databases, internet and letters to create new lessons and timetables for York and Harrogate students.
Cashier - Booker Cash & Carry - York
(2003-03 - 2010-11)
I took payment from customers who were registered with Booker or new customers that came in with a day pass to get a sense of what products and services we could offer them. Tasks set to me included filling out cash forms, managing large sums of cash whilst upholding the company's security procedures, and at the end of a day, checking the balance and securing the money in the safe.
GCSEs - Manor Church of England Secondary School (1996 - 2001)
NVQ Administration Level 2 - Administration - York Training Centre (2003 - 2004)
NVQ Administration Level 1 - Administration - York College (2001 - 2002)
OCR Level 1 Certificate for ITS Users (New CLAIT) - Information Technology
